Evidence map›Paper›PMID 39866413›Full record

ArticleHeliyon2025

The influence of digital platforms on gig workers: A systematic literature review.

Farah Diba Almayanda Alauddin, Aini Aman, Mohd Fahmi Ghazali, Sity Daud

Abstract read
In one paragraph

Article in Heliyon, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Farah Diba Almayanda AlauddinFaculty of Economics and Management, Universiti Kebangsaan Malaysia, Malaysia.
Aini AmanCenter for Global Business & Digital Economy Studies, Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Malaysia.
Mohd Fahmi GhazaliCenter for Global Business & Digital Economy Studies, Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Malaysia.
Sity DaudResearch Center for History, Politics, and International Affairs, Faculty of Social Sciences and Humanity, Universiti Kebangsaan Malaysia, Malaysia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Digital platforms have significantly transformed the labor market, particularly in the gig economy. Despite this issue's growing importance, no systematic literature review has explicitly examined the influence of digital platforms on gig workers. This study fills this gap by conducting a comprehensive review of 18 articles out of 81 published between 2019 and 2023, retrieved from the Scopus and Web of Science databases, using the PRISMA framework. Thematic analysis revealed 12 key themes that capture the complex influence of digital platforms on gig workers, suggesting that platforms offer both opportunities and challenges. Digital platforms provide low barriers to entry, facilitate task allocation, and offer flexible work arrangements. However, gig workers face significant challenges, such as a lack of social protections, algorithmic control, intense competition, and downward pressure on wages. The implications are significant for sustainable economic development in the platform economy, underscoring the importance of collective organizing, re-evaluating platform practices, and strengthening labor regulations. As the gig economy expands globally, researchers, platforms, and policymakers must work together to ensure that the benefits of digital platforms are shared more equitably and that gig workers can thrive in this new world of work. Given the scarcity of papers published about this topic, the study has no specific focus on region and industry. In addition, this study only extracts papers that are published in English.

Indexed as

Digital platformsGig economyGig workersPRISMASustainable economic developmentSystematic review

Identifiers

PMID39866413
PMCPMC11759629

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.