ArticleJournal of education and health promotion2024
Tele-counseling services for COVID-19 patients: Experiences from a state mental health institute in South India.
Article in Journal of education and health promotion, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
backgroundThe COVID-19 pandemic has had profound implications for individuals' physical and mental health (MH), as well as well-being of populations worldwide. Several underlying issues which have a significant impact on MH, such as stress, worry, frustration, and uncertainty, were widespread during the COVID-19 pandemic. One of the common measures resorted to was to provide MH services to the population using information technology. This study shares the experience of tele-counseling services for patients with COVID-19 living in the hospital and in-home isolation during the pandemic phase of COVID-19 in the Dharwad district of Karnataka, a southern state in India. MATERIALS AND
methodsA mixed approach was used, which included 300 participants affected by COVID-19 and 3 case studies. The information was collected using a structured interviewer-administered questionnaire and case study methods.
resultThe mean age of the COVID patients was 40.72 ± 14.61 years. More than half of the COVID patients (51%) received treatment at hospital. Seventy-nine percent of callers received only single counseling session. The main tele-counseling services provided included supportive counseling (44%), sleep hygienic techniques (9%), general information on COVID (15%), problem-solving techniques (1.3%), relaxation techniques (5.7%), mindful mediation (2%), grief counseling (3.3%), family counseling (1.7%), and stress management (2.7%).
conclusionTele-counseling services during an emergency like the COVID-19 pandemic can help in promoting MH and well-being of people affected by the pandemic. It is possible to provide such psychological first aid using information technology.
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