ArticleFrontiers in psychology2024
Non-verbal communication questionnaire: a measure to assess effective interaction.
Article in Frontiers in psychology, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
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Abstract
In five studies, we document the development and validation of the Non-verbal Communication Questionnaire (NVCQ). This eight-item measurement tool assesses how people perceive non-verbal cues across two dimensions of effective communication. These two dimensions, encouraging and discouraging non-verbal cues, are based on Khan and Zeb's (2021) version of the 10-part model of non-verbal communication. Study 1 reports the development of the NVCQ and provides initial support for the factorial structure of the measure in a Pakistani sample. Studies 2 and 3 confirmed the factorial structure and demonstrated the construct validity of the NVCQ. A preregistered Study 4 confirmed the factorial structure in a Polish sample, and provided additional support for the construct validity of the measure, while Study 5 demonstrated its adequate test-retest reliability. We conclude that the NVCQ is a psychometrically sound instrument for assessing effective communication that incorporates non-verbal aspects in every domain of life, from clinical to research settings.
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