ArticleScientific reports2025
The influences of social support expressed from doctors and disclosed from peers on patient decision-making: an analysis from the online health community.
Article in Scientific reports, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Is social work effectiveness related to the well-being of older adults in rural China? A moderated mediation model of social support and self-governance awareness.Frontiers in public health · 2026Article
- Women's Lived Experiences of Decisional Conflict and Support Needs During First-Time Assisted Reproductive Technology Treatment: A Descriptive Phenomenological Study in China.International journal of women's health · 2026Article
- Exploring the mediating roles of stigma and perceived social support between health literacy and health care decision-making barriers among patients with cervical cancer.Asia-Pacific journal of oncology nursing · 2025Article
- Heterogeneity of benefit finding in maintenance hemodialysis patients: a decision tree-based subgroup analysis of self-efficacy and social support.Frontiers in psychiatry · 2025Article
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Authors and funding
5 authors.
Funding
Abstract
Patients are turning to OHCs to deal with the stresses and complications of infertility. As a stigmatized disease, infertile patients may value informational support and emotional support differently, which is ignored in existing studies. Based on social support theory, this study aims to reveal the role of informational support and emotional support of doctors in infertile patient decision-making. We select Haodf.com as our data source and we collected information for all new patients of 2,989 doctors. we use Jieba word segmentation tool and TF-IDF algorithm to segment word and find keywords. Then random forest algorithm is used to classify 750 training texts and 250 test texts. We measure all the treatment experience of these new patients between September and December 2022 and then take the average value (TreatExpi). The sentiment analysis application program interface from Baidu AI-NLP is used to measure emotion state of patients and then the average value is included (EmoStai). In order to eliminate the influence of other factors, control variables including the number of patients online (#Patienti), the recommendation (Recommendationi), hospital level (Hleveli), doctor medical title (Mtitlei) and service price (Serpi). First, the effects of social support expressed from doctor and social support disclosed from peers show heterogeneity on patient decision-making. Second, the influences of informational support and emotional support also show difference. Third, the above relationships change with the characteristics of patients. Detecting different types and different sources of social support activities via text mining contributes to between understanding patient decision behavior in OHCs. This study contributes social support theory and OHC studies, and helps the management and design OHCs.
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