Evidence map›Paper›PMID 39822375›Full record

ArticleOTO open

Enhancing AI Chatbot Responses in Health Care: The SMART Prompt Structure in Head and Neck Surgery.

Luigi Angelo Vaira, Jerome R Lechien, Vincenzo Abbate, Guido Gabriele, Andrea Frosolini, Andrea De Vito, Antonino Maniaci, Miguel Mayo-Yáñez, Paolo Boscolo-Rizzo, Alberto Maria Saibene and 6 more

Abstract read
In one paragraph

Article in OTO open. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.

0numbers the graph read from it
0cells of the map it votes in
14citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

14 citing papers in PubMed.

  1. Article
  2. Article
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  4. Artificial Intelligence chatbots in oral pathology: a scoping review of applications, accuracy, and limitations.European archives of oto-rhino-laryngology : official journal of the European Federation of Oto-Rhino-Laryngological Societies (EUFOS) : affiliated with the German Society for Oto-Rhino-Laryngology - Head and Neck Surgery · 2026
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  5. Review
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  7. Article
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  10. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

16 authors.

Luigi Angelo VairaMaxillofacial Surgery Operative Unit, Department of Medicine, Surgery and Pharmacy University of Sassari Sassari Italy.ORCID https://orcid.org/0000-0002-7789-145X
Jerome R LechienDepartment of Surgery, Mons School of Medicine, UMONS Research Institute for Health Sciences and Technology University of Mons (UMons) Mons Belgium.
Vincenzo AbbateHead and Neck Section, Department of Neurosciences, Reproductive and Odontostomatological Science Federico II University of Naples Naples Italy.
Guido GabrieleMaxillofacial Surgery Unit, Department of Medical Biotechnologies University of Siena Siena Italy.
Andrea FrosoliniMaxillofacial Surgery Unit, Department of Medical Biotechnologies University of Siena Siena Italy.
Andrea De VitoDepartment of Medicine, Surgery and Pharmacy University of Sassari Sassari Italy.
Antonino ManiaciDepartment of Medicine and Surgery University of Enna Kore Enna Italy.
Miguel Mayo-YáñezOtorhinolaryngology, Head and Neck Surgery Department Complexo Hospitalario Universitario A Coruña (CHUAC) A Coruña Spain.
Paolo Boscolo-RizzoSection of Otolaryngology, Department of Medical, Surgical and Health Sciences University of Trieste Trieste Italy.
Alberto Maria SaibeneOtolaryngology Unit, Department of Health Sciences, Santi Paolo e Carlo Hospital University of Milan Milan Italy.
Fabio MaglittoMaxillo-Facial Surgery Unit University of Bari "Aldo Moro" Bari Italy.
Giovanni SalzanoHead and Neck Section, Department of Neurosciences, Reproductive and Odontostomatological Science Federico II University of Naples Naples Italy.
Gianluigi CalifanoDepartment of Neurosciences, Reproductive and Odontostomatological Science Federico II University of Naples Naples Italy.
Stefania TroiseHead and Neck Section, Department of Neurosciences, Reproductive and Odontostomatological Science Federico II University of Naples Naples Italy.
Carlos Miguel Chiesa-EstombaDepartment of Otorhinolaryngology-Head and Neck Surgery Hospital Universitario Donostia San Sebastian Spain.
Giacomo De RiuMaxillofacial Surgery Operative Unit, Department of Medicine, Surgery and Pharmacy University of Sassari Sassari Italy.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: This study aims to evaluate the impact of prompt construction on the quality of artificial intelligence (AI) chatbot responses in the context of head and neck surgery. Study Design: Observational and evaluative study. Setting: An international collaboration involving 16 researchers from 11 European centers specializing in head and neck surgery. Methods: A total of 24 questions, divided into clinical scenarios, theoretical questions, and patient inquiries, were developed. These questions were entered into ChatGPT-4o both with and without the use of a structured prompt format, known as SMART (Seeker, Mission, AI Role, Register, Targeted Question). The AI-generated responses were evaluated by experienced head and neck surgeons using the Quality Analysis of Medical Artificial Intelligence instrument (QAMAI), which assesses accuracy, clarity, relevance, completeness, source quality, and usefulness. Results: The responses generated using the SMART prompt scored significantly higher across all QAMAI dimensions compared to those without contextualized prompts. Median QAMAI scores for SMART prompts were 27.5 (interquartile range [IQR] 25-29) versus 24 (IQR 21.8-25) for unstructured prompts ( Conclusion: This study suggests that the structured SMART prompt format significantly enhances the quality of AI chatbot responses in head and neck surgery. This approach improves the accuracy, relevance, and completeness of AI-generated information, underscoring the importance of well-constructed prompts in clinical applications. Further research is warranted to explore the applicability of SMART prompts across different medical specialties and AI platforms.

Indexed as

AIartificial intelligenceChatGPTmaxillofacial surgeryotorhinolaryngologyprompt engineering

Identifiers

PMID39822375
PMCPMC11736147

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.