Evidence map›Paper›PMID 39806349›Full record

ArticleBMC nursing2025

Analysis of the service needs of outpatients undergoing thyroid fine needle aspiration biopsy based on the Kano model.

Xiaoqin Wang, Chuanfeng Pei, Chao Jia, Long Liu, Hongmei Liang

Abstract read
In one paragraph

Article in BMC nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Xiaoqin Wang *Department of Nursing, Shanghai General Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, 201620, China.
Chuanfeng Pei *Department of Nursing, Shanghai General Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, 201620, China.
Chao JiaDepartment of Nursing, Shanghai General Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, 201620, China.
Long LiuDepartment of Ultrasound, Shanghai General Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, 201620, China. 13817309541@163.com.
Hongmei LiangDepartment of Nursing, Shanghai General Hospital, Shanghai Jiao Tong University School of Medicine, Shanghai, 201620, China. Tongtong_0929@126.com.

Funding

Shanghai General hospital SYYGN202408
6 · The paper itself

Abstract

backgroundThyroid nodules are common, and fine needle aspiration biopsy (FNAB) is essential for diagnosis and treatment. Patients' service needs are rarely addressed and discussed. This study was to analyze the nursing service needs of patients undergoing outpatient thyroid FNAB.

methodsUsing the Delphi method, indicators of nursing service needs were established. A survey based on the Kano model was conducted from February to May 2024 to analyze service needs among patients undergoing thyroid FNAB. A quadrant analysis chart was used to visualize the impact of service characteristics on patient satisfaction.

resultsAmong the 32 service needs, 12 items were in the improved category, 10 items were in the advantage category, 9 items were in the reserved category, and 1 item was in the observation category.

conclusionsThe Kano model effectively categorizes the service needs of outpatients undergoing thyroid FNAB, guiding healthcare providers to enhance patient satisfaction through optimized services.

trial registrationThe registration number is ChiCTR2400080522, and the registration date is January 30, 2024.

Indexed as

Fine needle aspiration cytologyKano modelNursing service needs

Identifiers

PMID39806349
PMCPMC11727265

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LicenceCC BY-NC-ND
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.