Evidence map›Paper›PMID 39801583›Full record

ArticleDigital health

Improving consumer trust in digital health: A mixed methods study involving people living with chronic kidney disease.

Soraia de Camargo Catapan, Monica L Taylor, Paul Scuffham, Anthony C Smith, Jaimon T Kelly

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Soraia de Camargo CatapanCentre for Online Health, The University of Queensland, Brisbane, Australia.ORCID https://orcid.org/0000-0001-6223-1697
Monica L TaylorCentre for Online Health, The University of Queensland, Brisbane, Australia.ORCID https://orcid.org/0000-0001-5333-2955
Paul ScuffhamMenzies Health Institute Queensland, Griffith University, Gold Coast, Australia.ORCID https://orcid.org/0000-0001-5931-642X
Anthony C SmithCentre for Online Health, The University of Queensland, Brisbane, Australia.ORCID https://orcid.org/0000-0002-7756-5136
Jaimon T KellyCentre for Online Health, The University of Queensland, Brisbane, Australia.ORCID https://orcid.org/0000-0003-0232-5848

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Aim: To explore preferences, experience and trust in digital health in people living with chronic kidney disease (CKD), and tailor these findings towards solutions that may enhance uptake of digital health services. Methods: Mixed methods study, with cross-sectional survey and individual interviews with adults living with CKD attending specialist appointments at an Australian metropolitan hospital. Descriptive statistics and Wilcoxon matched-pairs test were used for survey responses and thematic analysis of interview transcripts, both reported on a theme-by-theme basis provided an overall understanding of trust in digital healthcare. Results: Digital health is changing the way health services are provided, and our results demonstrate that despite limited familiarity, participants are open to learn and adapt to existing digital models of care. Limited exposure to technology may undermine trust in digital health, and telehealth can promote improvements in health literacy. Having the choice in healthcare modalities can promote trust, which can arise from trustful relationships with clinicians who demonstrate genuine interest in patient care. Participants expressed more concerns about sharing identity data than health data online and worry about fragmented information among providers. They preferred public health services due to distrust generated by the perceived risk of private sector data commercialisation. Building trust requires increasing awareness of digital health benefits, promoting positive experiences, improving digital literacy and ensuring interoperability and transparency in digital healthcare systems. Conclusion: People with CKD want to learn and benefit from digital health. Choice and open disclosure on data management and purpose are paramount to building trust.

Indexed as

Digital healtheHealthmixed methods studiestelehealthtrust

Identifiers

PMID39801583
PMCPMC11719445

What OpenQuestion holds

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LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.