Evidence map›Paper›PMID 39727805›Full record

ArticleClinics and practice2024

Satisfaction of Patients with Multiple Sclerosis Towards the Provision of Healthcare Services at a Tertiary Care Setting in Saudi Arabia.

Dalal Salem Al-Dossari, Ibrahim Abdulaziz Al-Zaagi, Mashael Abdulrahman Bin Salamma, Faisal Abdulaziz Alghamdi, Ahmed Hasan Althobaiti, Abdullah Bin Dakhil Allah Bin Awad Al-Harbi, Abdullah Rashed Alshelali, Anham Nabil Hassan, Baleegh Mohammed Ali, Sheraz Ali

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Article in Clinics and practice, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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3 · Its place in the literature

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4 · The record

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5 · Who and what money

Authors and funding

10 authors.

Dalal Salem Al-DossariPharmaceutical Care Services, King Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Ibrahim Abdulaziz Al-ZaagiPharmaceutical Care Services, King Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.ORCID 0000-0002-0782-1552
Mashael Abdulrahman Bin SalammaPharmaceutical Care Services, King Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Faisal Abdulaziz AlghamdiPharmaceutical Care Services, King Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Ahmed Hasan AlthobaitiKing Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Abdullah Bin Dakhil Allah Bin Awad Al-HarbiKing Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Abdullah Rashed AlshelaliKing Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Anham Nabil HassanKing Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Baleegh Mohammed AliKing Saud Medical City, Ministry of Health, Riyadh 12746, Saudi Arabia.
Sheraz AliCentre for Clinical Research, Department of Health, Tasmanian Government, Hobart 7000, Australia.ORCID 0000-0001-9557-0345

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundMultiple sclerosis (MS) is an autoimmune-mediated neurological disorder and the most frequent neurological disability in young adults. Assessing MS patient satisfaction with care is necessary to evaluate healthcare service quality and factors impacting it.

objectivesWe aimed to determine the satisfaction of patients with MS towards the provision of healthcare services, and the factors affecting their satisfaction.

methodsWe conducted a cross-sectional survey from November 2022 to December 2022 at King Saud Medical City, Saudi Arabia. The study participants completed the CANHELP Lite27 questionnaire, which consists of 21 items.

resultsA total of 300 patients with MS participated in this study. The majority were female (80%), with an average age of 31.6 years and a mean disease duration of 5.22 years. Overall, satisfaction was moderate (63.59 ± 14.54). Patients were most satisfied with general aspects of care (72.00 ± 16.46), doctor relationships (68.58 ± 14.88), and communication (67.72 ± 17.60), but less so with decision-making (64.98 ± 18.37) and illness management (59.60 ± 16.31). Correlation analysis revealed a negative association between disease duration and satisfaction across all domains (correlation coefficient ranged from -0.290 to -0.206,

conclusionsThis research uncovered significant insights regarding MS patient satisfaction within healthcare services. Despite moderate satisfaction levels overall, specific interventions are necessary to address shortcomings in decision-making and illness management. The negative correlation between disease duration and satisfaction across all domains underscores the evolving needs of MS patients over time. Future research could examine the effectiveness of illness management programs in improving MS patient satisfaction.

Indexed as

CANHELPfactorsmultiple sclerosissatisfaction

Identifiers

PMID39727805
PMCPMC11674086

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.