Evidence map›Paper›PMID 39702159›Full record

ArticleBMC primary care2024

Space, time, and presence in video consultations: an interview study in Danish general practice.

Frida Greek Kofod, Anne-Marie Søndergaard Christensen, Elisabeth Assing Hvidt, Anne Beiter Arreskov, Ann Dorrit Guassora

Abstract read
In one paragraph

Article in BMC primary care, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

  1. Article
  2. The obscured face in video consultations. A Levinasian analysis.Medicine, health care, and philosophy · 2025
    Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Frida Greek KofodThe Research Unit and Section of General Practice, Department of Public Health, University of Copenhagen, Copenhagen, Denmark. frida.kofod@sund.ku.dk.ORCID 0000-0002-0612-2012
Anne-Marie Søndergaard ChristensenCentre for Philosophy of Health, Department of Design, Media and Educational Science, University of Southern Denmark, Odense, Denmark.ORCID 0000-0002-1416-0051
Elisabeth Assing HvidtDepartment of Public Health, SDU Research Unit of General Practice, University of Southern Denmark, Odense, Denmark.ORCID 0000-0003-3762-8478
Anne Beiter ArreskovThe Research Unit and Section of General Practice, Department of Public Health, University of Copenhagen, Copenhagen, Denmark.ORCID 0000-0001-5097-7563
Ann Dorrit GuassoraThe Research Unit and Section of General Practice, Department of Public Health, University of Copenhagen, Copenhagen, Denmark.ORCID 0000-0003-4565-4705

Funding

Fonden for Almen Praksis EMN-2020-01678Fonden for Almen Praksis R173-A4218Læge Sofus Carl Emil Friis og Hustru Olga Doris Friis' Legat IWOV-Legal.FID4401466Lilly & Herbert Hansens Fond 260
6 · The paper itself

Abstract

backgroundThe purpose of this interview study was to explore patients' and general practitioners' (GPs') experiences of space, time, and presence in video consultation in general practice in Denmark.

methodsThe study included six GPs and seven patients from the Copenhagen area, with different experience of video consultations. The data consisted of semi-structured interviews with all participants including recordings from their video consultations. The transcribed interviews were analyzed by Interpretative Phenomenological Analysis (IPA). The theoretical analysis was inspired by philosopher K.E. Løgstrup's writings about time, space, presence and sensation.

resultsBoth the patients and the GPs experienced a lack, or a different form, of presence in video consultations, comparing it to face-to-face consultations. Patients felt more secure in their own homes and the GPs found some of them to be more relaxed during the video consultation than in the face-to-face consultation taking place in the surgery. However, the consultation felt more superficial, with the GPs and patients experiencing an alteration in their sensory access to one another. The video consultation was also perceived as purpose-driven and action-oriented. Both patients and GPs felt that time was saved. According to K.E. Løgstrup, our experience is always composed of spatiality and temporality; the space is where we sense one another and experience duration, while time is the awareness of change and action. The theoretical analysis points to the experience of presence as spatial and, owing to the changed space in video consultations, the experience of presence and time is changed. CONCLUSION AND IMPLICATIONS: The balance between space and time is altered in the video consultation. GPs and patients lack certain sensory impressions, owing to the changed spatiality. The changed spatiality, sensation and experiences of presence lead the participants to eliminate the expendable elements to make the consultation more efficient. Video consultations allow some issues to be handled quickly, but the option for physical consultations still needs to be available, as we believe we now can argue that the physical consultation room has importance for the experience of presence and time.

Indexed as

General PracticeAdultAgedAttitude of Health PersonnelDenmarkFemaleGeneral PractitionersHumansInterviews as TopicMaleMiddle AgedPatient SatisfactionPhysician-Patient RelationsRemote ConsultationTime FactorsVideoconferencingDoctor-patient interactionGeneral practiceK.E. LøgstrupPresenceSpaceTimeVideo consultation

Identifiers

PMID39702159
PMCPMC11656864

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.