Evidence map›Paper›PMID 39681415›Full record

ArticleBJGP open2025

General Practice Community Pharmacist Consultation Service: an exploratory patient survey.

Julia Gauly, Catherine Grimley, Jeremy Dale, Paramjit Gill, Helen Atherton

Abstract read
In one paragraph

Article in BJGP open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Pharmacy (Basel, Switzerland) · 2026
    Article
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Julia GaulyWarwick Medical School, University of Warwick, Coventry, UK.
Catherine GrimleyWarwick Medical School, University of Warwick, Coventry, UK.
Jeremy DaleWarwick Medical School, University of Warwick, Coventry, UK.
Paramjit GillWarwick Medical School, University of Warwick, Coventry, UK.
Helen AthertonPrimary Care Research Centre, University of Southampton, Southampton, UK h.atherton@soton.ac.uk.ORCID https://orcid.org/0000-0002-7072-1925

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe General Practice Community Pharmacist Consultation Service (GPCPCS) was established to allow patients with certain minor illnesses to be referred to a community pharmacy for assessment and treatment.

aimTo explore patients' experiences of the GPCPCS. DESIGN &

settingAn online survey in two regions of England.

methodTwenty-five general practices invited patients to take part in an exploratory survey. Descriptive statistics were used for the analysis.

resultsThe response rate was 5.1% (72/1423). Prior to contacting their general practice, 14.1% (9/64) of patients had tried to speak to a pharmacist. Most responders accepted the GPCPCS referral (77.3%, 51/66); received a pharmacy consultation on the same day (80.0%, 40/50); and were largely satisfied with the amount of time the pharmacist spent with them (82.5%, 33/40), the consultation format (68.3%, 28/41), and the privacy provided during the consultation (80.9%, 38/47). However, most responders (56.5%, 39/69) felt poorly informed by the general practice on why they were being advised to speak to a pharmacist and did not feel that it was appropriate that they had been advised to speak to a community pharmacist (54.2%, 39/72). Only 33.3% (16/48) felt that their consultation fully met their health needs and 27.1% (13/48) of patients described being re-referred from pharmacy back to their general practice.

conclusionIn this exploratory study patients were largely accepting of the GPCPCS. Improvements in terms of explaining GPCPCS to patients, selecting patients appropriate for referral to the service, and the appointment process may be of benefit.

Indexed as

Community pharmacyconsultationgeneral practiceGP CPCSsurvey

Identifiers

PMID39681415
PMCPMC12421265

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.