Evidence map›Paper›PMID 39677224›Full record

ReviewCureus2024

Human-Computer Interaction: A Literature Review of Artificial Intelligence and Communication in Healthcare.

Theo J Clay, Zephy J Da Custodia Steel, Chris Jacobs

Abstract readReview
In one paragraph

Review in Cureus, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Theo J ClayMedical Education, University of Bristol, Bristol, GBR.
Zephy J Da Custodia SteelMedical Education, University of Bristol, Bristol, GBR.
Chris JacobsPsychology, University of Bath, Bath, GBR.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The integration of artificial intelligence (AI) into healthcare communication has rapidly evolved, driven by advancements in large language models (LLMs) such as Chat Generative Pre-trained Transformer (ChatGPT). This literature review explores AI's role in patient-physician interactions, particularly focusing on its capacity to enhance communication by bridging language barriers, summarizing complex medical data, and offering empathetic responses. AI's strengths lie in its ability to deliver comprehensible, concise, and medically accurate information. Studies indicate AI can outperform human physicians in certain communicative aspects, such as empathy and clarity, with models like ChatGPT and the Medical Pathways Language Model (Med-PaLM) demonstrating high effectiveness in these areas. However, significant challenges remain, including occasional inaccuracies and "hallucinations," where AI-generated content is irrelevant or medically inaccurate. These limitations highlight the need for continued refinement in AI algorithms to ensure reliability and consistency in sensitive healthcare settings. The review underscores the potential of AI as a transformative tool in health communication while advocating for further research and policy development to mitigate risks and enhance AI's integration into clinical practice.

Indexed as

artificial intelligence and educationartificial intelligence in medicineclinical empathycommunication in healthcarelarge language model (llm)

Identifiers

PMID39677224
PMCPMC11646486

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.