Evidence map›Paper›PMID 39658075›Full record

ArticleThe British journal of general practice : the journal of the Royal College of General Practitioners2025

Patient experiences with person-centred and integrated chronic care, focusing on patients with low socioeconomic status: a qualitative study.

Hester E van Bommel, Lena Ha Raaijmakers, Maria Etc van den Muijsenbergh, Tjard R Schermer, Jako S Burgers, Tessa van Loenen, Erik Wma Bischoff

Abstract read
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Article in The British journal of general practice : the journal of the Royal College of General Practitioners, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

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0cells of the map it votes in
2citing papers in PubMed
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1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Article
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Hester E van BommelRadboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen and Pharos, Dutch Centre of Expertise on Health Disparities, Utrecht, the Netherlands h.vanbommel@pharos.nl Hester.VanBommel@radboudumc.nl.ORCID 0000-0002-6314-4576
Lena Ha RaaijmakersRadboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen, the Netherlands.ORCID 0000-0001-6016-3643
Maria Etc van den MuijsenberghRadboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen and European Forum for Primary Care, Utrecht, the Netherlands.ORCID 0000-0002-4994-4008
Tjard R SchermerRadboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen and Gelre Hospitals, Science Support Office, Apeldoorn, the Netherlands.ORCID 0000-0002-1391-2995
Jako S BurgersDutch College of General Practitioners, Utrecht and Department of Family Medicine, Care and Public Health Research Institute, Maastricht University, Maastricht, the Netherlands.ORCID 0000-0002-6040-4221
Tessa van LoenenRadboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen, the Netherlands.ORCID 0000-0001-6157-3935
Erik Wma BischoffErasmus MC, Radboud University Medical Center, Research Institute for Medical Innovation, Department of Primary and Community Care, Nijmegen and Department of General Practice, Erasmus MC, University Medical Center, Rotterdam, the Netherlands.ORCID 0000-0002-3323-8475

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe effectiveness of single disease management programmes in general practice may be limited for patients with low socioeconomic status (SES), as these programmes insufficiently take into account the specific problems and needs of this population. A person-centred integrated care (PC-IC) approach focusing on individual patient's needs and concerns could address these problems.

aimTo explore experiences of patients with (multiple) chronic diseases with regard to the acceptability of a general practice-based PC-IC approach, with a focus on patients with low SES, and to establish which modifications are needed to tailor the approach to this group. DESIGN AND

settingIn 2021, a feasibility study in seven general practices in the Netherlands was carried out. The healthcare professionals provided care based on a PC-IC approach for patients with diabetes, chronic respiratory diseases and/or cardiovascular disorders. Patients were followed for 6 months.

methodThis was a qualitative study using focus group discussions, in-depth interviews, and semi-structured telephone interviews in a total of 46 patients with chronic diseases and multimorbidity, including 31 patients with low SES.

resultsAn overall positive experience of participants with the PC-IC approach was observed. Discussing their health made patients feel they were being taken more seriously and seen as a unique individual, and it provided the opportunity to discuss their life and health concerns. Recommended adaptations of the PC-IC approach for patients with low SES include creating materials that are clear and easy to understand and offering communication training for healthcare professionals.

conclusionThe PC-IC approach seems helpful for patients with chronic diseases, provided that it is tailored to their skills and abilities. Several modifications for patients with low SES were suggested.

Indexed as

Delivery of Health Care, IntegratedGeneral PracticePatient-Centered CarePatient SatisfactionAdultAgedChronic DiseaseFeasibility StudiesFemaleFocus GroupsHumansLow Socioeconomic StatusMaleMiddle AgedNetherlandsQualitative Researchgeneral practicelow socioeconomic statusmultimorbiditymultiple chronic conditionspatient-centred careprimary health care

Identifiers

PMID39658075
PMCPMC12117502

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.