Evidence map›Paper›PMID 39656389›Full record

ArticleCommunity mental health journal2025

Service and Treatment Factors as Predictors of Satisfaction with Mental Health Services Among Service Users with Psychosis.

Regina Skar-Fröding, Hanne Kristin Clausen, Eva Biringer, Torleif Ruud, Jurate Šaltyte Benth, Mina Veland, Kristin S Heiervang

Abstract read
In one paragraph

Article in Community mental health journal, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Regina Skar-FrödingR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. Box 1000, Lørenskog, 1478, Norway. Regfro@ahus.no.ORCID 0009-0005-1703-4092
Hanne Kristin ClausenR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. Box 1000, Lørenskog, 1478, Norway.
Eva BiringerDepartment of Research and Innovation, Helse Fonna HF, Stord Hospital, Stord, Norway.
Torleif RuudR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. Box 1000, Lørenskog, 1478, Norway.
Jurate Šaltyte BenthInstitute of Clinical Medicine, University of Oslo, Campus Ahus, P.O. Box 1171, Blindern, 0318, Norway.
Mina VelandR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. Box 1000, Lørenskog, 1478, Norway.
Kristin S HeiervangR&D Department, Division of Mental Health Services, Akershus University Hospital, P.O. Box 1000, Lørenskog, 1478, Norway.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Satisfaction with services among service users is an important aspect of quality in mental health care. This prospective study investigated associations between service and treatment factors at baseline and satisfaction with services at 18-month follow-up among service users with psychosis in specialist mental health services. Data were collected from 119 service users with psychosis and their clinicians from 26 clinical sites across Norway at baseline and after 18 months. Satisfaction with services was measured using the Client Satisfaction Questionnaire-8 (CSQ-8). Linear mixed models with random intercepts for units were estimated to test the association between service- and treatment-related predictors and the CSQ-8. Participating in the Individual Placement and Support program or other interventions to promote work or study, receiving well-coordinated services, and receiving helpful assistance from a general practitioner at baseline were positively associated with satisfaction with services at 18-month follow-up. The present results suggest that receiving integrated and well-coordinated services and targeting the goal of facilitating employment and study opportunities is important for satisfaction with services among service users with psychosis.

Indexed as

Mental Health ServicesPatient SatisfactionPsychotic DisordersAdultFemaleHumansMaleMiddle AgedNorwayProspective StudiesSurveys and QuestionnairesYoung AdultMental health servicesPsychosisSatisfaction

Identifiers

PMID39656389
PMCPMC12126345

What OpenQuestion holds

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LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.