Evidence map›Paper›PMID 39620728›Full record

ArticleBJPsych bulletin2025

Remote consultations in mental health: collaborative evaluation applying learning health systems thinking.

Lucy Goulding, Julie Williams, Alison White, Aileen Jackson, Zoë Lelliott, Stuart Adams, Kia-Chong Chua, Noushig Nahabedian, Juliana Onwumere, James Woollard and 3 more

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in BJPsych bulletin, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors.

Lucy GouldingKing's College London, London, UK.ORCID https://orcid.org/0000-0001-5074-7071
Julie WilliamsKing's College London, London, UK.ORCID https://orcid.org/0000-0002-8861-0596
Alison WhiteHealth Innovation Network, London, UK.
Aileen JacksonHealth Innovation Network, London, UK.
Zoë LelliottHealth Innovation Network, London, UK.
Stuart AdamsSouth West London and St George's NHS Trust, London, UK.
Kia-Chong ChuaKing's College London, London, UK.ORCID https://orcid.org/0000-0002-6693-6333
Noushig NahabedianSouth London and Maudsley NHS Foundation Trust, London, UK.
Juliana OnwumereKing's College London, London, UK.
James WoollardOxleas NHS Foundation Trust, London, UK.
MOMENT group
Nick SevdalisKing's College London, London, UK.
Fiona GaughranKing's College London, London, UK.ORCID https://orcid.org/0000-0001-7414-5569

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

AIMS AND

methodA collaborative evaluation of remote consultations in mental health services was undertaken by mental health service providers, experts by experience, academic institutions and a Health Innovation Network in south London, UK. 'Learning healthcare systems' thinking was applied. Workstream 1 reviewed international published evidence; workstream 2 synthesised findings from three health provider surveys of the perceptions and experiences of staff, patients and carers; and workstream 3 comprised an electronic survey on local projects.

resultsRemote consultations can be acceptable to patients and staff. They improve access for some while restricting access for others, with digital exclusion being a key concern. Providing tailored choice is key. CLINICAL IMPLICATIONS: The collaboration generated learning to inform choices by healthcare providers to embed or adapt remote delivery. A key output was freely downloadable survey questions for assessing the quantity and quality of appointments undertaken by phone or video or face to face.

Indexed as

collaborationevaluationlearning healthcare systemsmental health servicesRemote consultations

Identifiers

PMID39620728
PMCPMC12676228

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.