ArticleBMC health services research2024
Effect of WhatsApp Messenger-based education on the knowledge of health ambassadors about home care for minor illnesses.
Article in BMC health services research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
3 citing papers in PubMed.
- Communication dynamics in the care of preterm infants: a multi-level qualitative study from a high-burden district in Indonesia.International journal for equity in health · 2026Article
- Sankofa! Leveraging Cultural Assets to Advance Long-Acting Injectable Pre-exposure Prophylaxis Among U.S.-Based African Immigrants.Journal of immigrant and minority health · 2025Article
- Boosting knowledge, attitudes, and practices: An experimental controlled study evaluating the effectiveness of m-health training on antimicrobial resistance for hemodialysis nurses.SAGE open medicine · 2025Article
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundIn the digital era, virtual education has become one of the most effective educational methods, in which, the latest educational materials can be made available to people using social network platforms. Health ambassadors are mediators for transferring health-related knowledge to the public, so, they must be aware of various health topics, such as home care for minor illnesses. This study aimed to determine the effects of social media-based interventions (using WhatsApp) on the knowledge of health ambassadors concerning home care for minor illnesses.
methodsThis research was an interventional study carried out in 2021 among health ambassadors in the urban and rural areas of Fasa, a city in the southeast of Fars province. In this study, 121 health ambassadors were divided into control and intervention groups. The educational content is designed based on the Encyclopedia of Self-care Guide in Minor Illnesses and was presented in text, image, and video formats via WhatsApp Messenger to the intervention group on a two-day interval for two weeks. The knowledge level was assessed using a valid and reliable questionnaire developed by researchers.
resultsAfter education through WhatsApp, the level of knowledge significantly improved in the intervention group from 30.34 ± 5.58 to 44.80 ± 8.49 (P < 0.001). No significant change was observed in the control group, 34.98 ± 7.19 to 35.67 ± 9.66 (P = 0.431). By controlling the effect of gender, age, marital status, occupation, education, and previous knowledge about minor illnesses by regression analysis, there was a significant improvement in knowledge in the intervention compared to the control group.
conclusionsEducation through WhatsApp messenger elevated the level of knowledge of health ambassadors about minor illnesses. Generally, using communication technologies for healthcare workers can improve patients and their caregiver's healthcare services and education.
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