SynthesisJournal of advanced nursing2025
Characteristics of Nurse Managers' Conflict Management Competency. A Systematic Review.
Synthesis in Journal of advanced nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed.
- Developing Clinical Leadership in Orthopedic Nursing: A Qualitative Study to Identify the Components of a Complex Intervention.Healthcare (Basel, Switzerland) · 2026Article
- Personal mastery and its predictors among pediatric nurses: a cross-sectional study.Scientific reports · 2026Article
- Prolonged Effects on Frontline Caregivers: Occupational Stress and Mental Well-Being in Transformed Healthcare Environments Post-COVID-19.International journal of environmental research and public health · 2026Article
- Identifying Latent Profiles of Interpersonal Conflict Among Psychiatric Nurses and Exploring Their Associations With Psychological Capital, Sleep Quality, and Coping Styles: A Person-Centered Study.Journal of nursing management · 2026Article
- Latent profiles of emotional intelligence and associated factors among clinical nurses: a cross-sectional study.Frontiers in public health · 2026Article
- Conflict management as a nurse's competency in the surgical ward.Revista da Escola de Enfermagem da U S P · 2026Article
- The prevalence and experience of upward bullying of nurse managers in China: a multicenter mixed methods survey.BMC nursing · 2025Article
Corrections and comments
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
AIM(S): To identify and describe the characteristics that constitute a nurse manager's conflict management competency.
designThis study is a systematic review conducted according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The review protocol was registered in PROSPERO (CRD42024542605). DATA SOURCES: A systematic search was conducted in Web of Science, Scopus and PubMed databases, covering literature published from 1 January 2014 to 1 April 2024.
resultsThis review included 14 studies selected from an initial pool of 86 records. From the included articles, 71 characteristics associated with nurse manager conflict management competency were identified and categorised into seven distinct characteristics: Collaborative resolution (19.72%), collaborative support (18.31%), balanced compromise (14.08%), conflict avoidance (14.08%), supportive accommodation (14.08%), assertive dominance (12.68%) and leadership and resilience in conflict management (7.04%). The most frequent conflicts were interpersonal conflicts (22.22%), resource allocation issues (20.00%) and conflicts between personal values and organisational goals (17.78%).
conclusionsThis review highlights the importance of developing characteristics, such as collaborative resolution, collaborative support and balanced compromise, for effective conflict management by nurse managers. Addressing interpersonal conflicts and aligning personal values with organisational goals is essential for maintaining team cohesion and reducing stress. Ethical leadership and emotional intelligence are crucial for managing conflicts and improving the work environment. Forward-looking healthcare organisations should prioritise the development of conflict management competencies to create healthy and efficient work environments capable of facing disruptive changes, such as those brought about by artificial intelligence. IMPACT: The characterisation of conflict management competency allows the creation of simulated scenarios that are free of associated risks. Additionally, the findings facilitate a comprehensive analysis of how conflict management competency influences leadership competency and ethical principles in nursing teams. This is particularly relevant in the context of profound and disruptive change. PATIENT OR PUBLIC CONTRIBUTION: No patient or public involvement.
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