Evidence map›Paper›PMID 39546094›Full record

ArticleJournal of patient-reported outcomes2024

How patient-reported outcomes and experience measures (PROMs and PREMs) are implemented in healthcare professional and patient organizations? An environmental scan.

Véronique Lowry, Vanessa Tremblay-Vaillancourt, Priscilla Beaupré, Marie-Dominique Poirier, Marie-Ève Perron, Jessica Bernier, Anaëlle Morin, Caroline Cormier, Jeannie Haggerty, Sara Ahmed and 10 more

Abstract read
In one paragraph

Article in Journal of patient-reported outcomes, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 25 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
25citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

25 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Barriers and facilitators for implementing patient-reported outcome measures in oncology practices: an umbrella review.Quality of life research : an international journal of quality of life aspects of treatment, care and rehabilitation · 2026
    Pooled it
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  11. Psychometric Validation of a Short-Form Spanish Low Vision Quality of Life Questionnaire (SF-SLVQOL) Using Rasch Analysis: From 25 to 6 Items.Ophthalmic & physiological optics : the journal of the British College of Ophthalmic Opticians (Optometrists) · 2026
    Article
  12. Development and Validation of a Culturally Adapted Patient-Reported Experience Measure for Diabetes Care in Thailand: Mixed-Methods Study.Health expectations : an international journal of public participation in health care and health policy · 2026
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  15. A repository of Singapore validated PROMS: a scoping review.Journal of patient-reported outcomes · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

20 authors.

Véronique LowryDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.ORCID 0000-0002-5484-9881
Vanessa Tremblay-VaillancourtDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Priscilla BeaupréDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Marie-Dominique PoirierDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Marie-Ève PerronDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Jessica BernierDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Anaëlle MorinDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Caroline CormierDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Jeannie HaggertyDepartment of Family Medicine, McGill University, Montreal, Canada.
Sara AhmedSchool of Physical and Occupational Therapy, McGill University, Montreal, Canada.
Magaly BrodeurDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada.
Geneviève DavidCentre of Excellence for Partnership with Patients and the Public (CEPPP), CHUM Research Center, Montreal, Canada.
Sylvie LambertIngram School of Nursing, McGill University, Montreal, Canada.
Maude LabergeDepartment of Social and Preventive Medicine, Laval University, Quebec, Canada.
Diana ZidarovSchool of Rehabilitation, University of Montreal, Montreal, Canada.
Regina ViscaDepartment of Family Medicine, McGill University, Montreal, Canada.
Thomas G PoderDepartment of Management, Evaluation, and Health Policy, School of Public Health, University of Montreal, Montreal, Canada.
Hervé Tchala Vignon ZomahounDepartment of Social and Preventive Medicine, Laval University, Quebec, Canada.
Maxime SassevilleFaculty of Nursing Sciences, Laval University, Quebec, Canada.
Marie-Eve PoitrasDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Canada. marie-eve.poitras@usherbrooke.ca.

Funding

Unité de soutien SSA Québec Unité de soutien SSA Québec
6 · The paper itself

Abstract

backgroundPatient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) are becoming essential parts of a learning health system, and using these measures is a promising approach for value-based healthcare. However, evidence regarding healthcare professional and patient organizations' knowledge, use and perception of PROMs and PREMs is lacking.

objectivesThe objectives of the study were to: 1- Describe the current knowledge and use of PROMs and PREMs by healthcare professional and patient organizations, 2- Describe the determinants of PROMs and PREMs implementation according to healthcare professional and patient organizations.

methodsWe conducted an environmental scan using semi-structured interviews with representatives from healthcare professional and patient organizations. Interviews were recorded and live coded based on the Franklin framework. We used inductive and deductive thematic analysis to extract information about the main themes addressed during the interview (awareness of PROMs and PREMs, examples of implementation and use of PROMs and PREMs, tools used, vision for future implementation, barriers and facilitators to implementation and the best way to collect PROMs and PREMs data).

results63% of healthcare professional organizations (n = 19) and 41% of patient organizations (n = 9) that were contacted agreed to have a representative interviewed. The representatives from both the healthcare professional and patient organizations acknowledged the importance of assessing patients' experience and outcomes. However, they considered the implementation of PROMs and PREMs tools to be scarce within their organizations, in clinical practice and in the education system. Patient organizations were worried that overuse of PROMs and PREMs could lead to depersonalization of practice. Barriers to implementing PROMs and PREMs included lack of awareness of tools, resistance to change and lack of motivation to complete or explain the questionnaire. Barriers also included factors such as lack of financial, technological and human resources and issues with integration of data and inconsistency of digital platforms.

conclusionsThis environmental scan revealed a lack of awareness of tools by healthcare professional and patient organizations' representatives and limited implementation. Adequate training, technological integration, and demonstration of PROMs and PREMs benefits to foster broader adoption in clinical and organizational settings is dearly needed. Addressing these challenges is essential for enhancing value-based care.

Indexed as

Health PersonnelPatient Reported Outcome MeasuresHumansInterviews as TopicQualitative ResearchEnvironmental scanHealthcare professional organizationsInterviewsLearning health systemPatient organizationsPatient-reported experience measurePatient-reported outcome measuresPREMsPROMs

Identifiers

PMID39546094
PMCPMC11568099

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.