Evidence map›Paper›PMID 39539605›Full record

ArticleThe Canadian journal of hospital pharmacy2024

Piloting a Hospital Pharmacy Performance Model in the Face of Province-Wide Implementation of Activity-Based Funding in Quebec Health Care Centres.

France Boucher, Sylvie Schryve, André Bonnici, Carl Desparois, François Paradis, Julie Racicot, Diem Vo, Benoît Lemire, Linda Vaillant

Abstract read
In one paragraph

Article in The Canadian journal of hospital pharmacy, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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3 · Its place in the literature

Who cites it

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No citing paper in PubMed yet.

4 · The record

Corrections and comments

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5 · Who and what money

Authors and funding

9 authors.

France BoucherBPharm, MSc, is the Assistant Executive Director of the Association des pharmaciens des établissements de santé du Québec (A.P.E.S.), Montréal, Quebec.
Sylvie SchryveBArch, DEA, is a freelance project coordinator.
André BonniciBPharm, MSc, is Head of the Pharmacy Department, McGill University Health Centre, Montréal, Quebec.
Carl DesparoisBPharm, MSc, ASC, DPLA, FOPQ, is Head of the Pharmacy Department, Centre intégré de santé et de services sociaux de l'Outaouais, Gatineau, Quebec.
François ParadisBPharm, is Head of the Pharmacy Department, Centre intégré de santé et de services sociaux du Bas-Saint-Laurent, Rimouski, Quebec.
Julie RacicotBPharm, MSc, is Head of the Pharmacy Department, Institut universitaire de cardiologie et de pneumologie de Québec - Université Laval, and is a Clinical Professor with the Faculté de pharmacie, Université Laval, Québec, Quebec.
Diem VoBPharm, MSc, MBA, is Head of the Pharmacy Department, Centre intégré de santé et de services sociaux de la Montérégie-Est, Longueuil, Quebec.
Benoît LemireBPharm, MSc, AAHIVP, is a Pharmacist with the McGill University Health Centre, Montréal, Quebec.
Linda VaillantBPharm, MSc, MBA, FCSHP, is the Executive Director of the Association des pharmaciens des établissements de santé du Québec (A.P.E.S.), Montréal, Quebec.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: In the face of province-wide implementation of activity-based hospital funding in Quebec, a need arose to effectively measure pharmacists' contributions along the patient care trajectory and to enable pharmacy benchmarking using valid performance indicators. Objectives: A 3-phase project was initiated to measure the performance and impact of pharmacists and pharmacy departments. Phases 2 and 3, described here, focused on gradually implementing, in various health care centres, the priority indicators selected in phase 1. Methods: The project involved multiple committees overseeing the implementation, data collection, analysis, and documentation of 18 performance indicators. Specific tools were developed to facilitate data collection and encourage pharmacists' participation. A feedback survey was used to document pharmacists' experiences. Results: Substantial data were gathered over 3 years (2017 to 2020), involving 358 pharmacists from 6 health care centres. The overall contribution rate to the daily data collection from front-line pharmacists was 55%. The feedback survey revealed that, of the various communication tools used to promote the project, in-person events were better perceived by the front-line pharmacists than online tools. Of the 183 respondents to the survey, most (94%, Conclusions: Despite challenges, progress was made in defining relevant indicators, adjusting the list generated during phase 1, and reaching a consensus on 16 indicators. Stakeholders expressed interest, emphasizing the importance of documenting pharmacists' activities. The project has laid the foundation for demonstrating the value of pharmacists along the patient care trajectory and measuring pharmacy departments' performance. However, more integrated technological solutions are needed for province-wide implementation.

Indexed as

hospital pharmacy benchmarkingperformance indicatorspharmacy performance measurementquality improvement

Identifiers

PMID39539605
PMCPMC11507507

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.