Evidence map›Paper›PMID 39523436›Full record

ArticleScientific reports2024

Large language models can outperform humans in social situational judgments.

Justin M Mittelstädt, Julia Maier, Panja Goerke, Frank Zinn, Michael Hermes

Abstract read
In one paragraph

Article in Scientific reports, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed.

  1. Article
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  7. Evidence-Based Analysis of AI Chatbots in Oncology Patient Education: Implications for Trust, Perceived Realness, and Misinformation Management.Journal of cancer education : the official journal of the American Association for Cancer Education · 2025
    Review
  8. Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Justin M MittelstädtDepartment of Aviation and Space Psychology, German Aerospace Center, Institute of Aerospace Medicine, 22335, Hamburg, Germany. justin.mittelstaedt@dlr.de.
Julia MaierDepartment of Aviation and Space Psychology, German Aerospace Center, Institute of Aerospace Medicine, 22335, Hamburg, Germany.
Panja GoerkeDepartment of Aviation and Space Psychology, German Aerospace Center, Institute of Aerospace Medicine, 22335, Hamburg, Germany.
Frank ZinnDepartment of Aviation and Space Psychology, German Aerospace Center, Institute of Aerospace Medicine, 22335, Hamburg, Germany.
Michael HermesDepartment of Aviation and Space Psychology, German Aerospace Center, Institute of Aerospace Medicine, 22335, Hamburg, Germany.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Large language models (LLM) have been a catalyst for the public interest in artificial intelligence (AI). These technologies perform some knowledge-based tasks better and faster than human beings. However, whether AIs can correctly assess social situations and devise socially appropriate behavior, is still unclear. We conducted an established Situational Judgment Test (SJT) with five different chatbots and compared their results with responses of human participants (N = 276). Claude, Copilot and you.com's smart assistant performed significantly better than humans in proposing suitable behaviors in social situations. Moreover, their effectiveness rating of different behavior options aligned well with expert ratings. These results indicate that LLMs are capable of producing adept social judgments. While this constitutes an important requirement for the use as virtual social assistants, challenges and risks are still associated with their wide-spread use in social contexts.

Indexed as

Artificial IntelligenceJudgmentLanguageAdultFemaleHumansMaleSocial BehaviorYoung Adult

Identifiers

PMID39523436
PMCPMC11551142

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.