ArticleFrontiers in psychology2024
Relationship between emotional intelligence and quality of healthcare among nurses.
Article in Frontiers in psychology, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- The Relationship Between Self-Efficacy, Emotional Intelligence, and Professional Identity Among Palestinian Intern Nursing Students in the West Bank.Nursing & health sciences · 2026Article
- Relationship between work environment and job satisfaction among associated degree nurses: A cross-sectional study.Medicine · 2026Article
- Emotional Intelligence and Its Relationship With Demographic Characteristics Among Nurses and Nursing Students: A Cross-Sectional Study.Nursing open · 2025Article
- The relationship between patient safety culture and attitudes toward incident reporting among registered nurses.BMC health services research · 2025Article
- Nurses' perceptions of job security and performance: A comparative study between governmental and private hospitals.PloS one · 2025Article
- Prevalence, consequences, and contributing factors beyond verbal and physical workplace violence against nurses in peripheral hospitals.Frontiers in public health · 2024Article
Corrections and comments
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Authors and funding
9 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Introduction: Healthcare organizations worldwide face intense competition for survival in an ever-changing environment. Objectives: This study aims to examine the relationship between emotional intelligence (EI) and quality of healthcare (QHC) among Jordanian nurses working in governmental hospitals. Method: This study was conducted using a descriptive correlational design and included a sample of 172 nurses. Participants from five governmental hospitals in Jordan completed online self-administered questionnaires, including the Nurse-Assessed Quality of Nursing Care Scale and the Genos Emotional Intelligence Concise Scale, along with sociodemographic data. Results: The participating nurses demonstrated a high level of EI (M = 3.809, SD ± 0.484) and a very high level of QHC (M = 4.260, SD ± 0.372). A statistically significant correlation was found between the total quality of healthcare variables and the total EI variable ( Conclusion: EI is a key predictor of QHC. It plays an essential role in recruiting, staffing, promoting, and nurturing employees, making it a crucial criterion for achieving excellence in healthcare organizations.
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Registered trials
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