Evidence map›Paper›PMID 39506495›Full record

ArticleHealth expectations : an international journal of public participation in health care and health policy2024

Development of the First Patient-Reported Experience Measure (PREM) for Hearing Loss in Audiology Care-My Hearing PREM.

Sian K Smith, Georgina Burns O'Connell, Rebecca Knibb, Rosemary Greenwood, Saira Hussain, Rachel Shaw, Jean Straus, Jonathan Banks, Amanda Hall, Nisha Dhanda and 2 more

Abstract read
In one paragraph

Article in Health expectations : an international journal of public participation in health care and health policy, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Validation of a Patient-Created, Patient-Reported Experience Measure for Inflammatory Bowel Disease in the United Kingdom.Health expectations : an international journal of public participation in health care and health policy · 2026
    Article
  2. Development of the First Patient-Reported Experience Measure (PREM) for Hearing Loss in Audiology Care-My Hearing PREM.Health expectations : an international journal of public participation in health care and health policy · 2026
    Article
  3. Implementation of My Hearing PREM Into Three UK Audiology Services: A Pluralist Approach to Planning, Design and Evaluation.Health expectations : an international journal of public participation in health care and health policy · 2026
    Article
  4. Article
  5. Refinement and Validation of a New Patient-Reported Experience Measure for Hearing Loss (My Hearing PREM).Health expectations : an international journal of public participation in health care and health policy · 2025
    Article
  6. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

12 authors.

Sian K SmithSchool of Optometry, Department of Audiology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0002-9541-2221
Georgina Burns O'ConnellSchool of Optometry, Department of Audiology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0001-6430-8627
Rebecca KnibbSchool of Psychology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0001-5561-0904
Rosemary GreenwoodHealth Sciences, University of York, York, UK.
Saira HussainSchool of Optometry, Department of Audiology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0002-8422-1366
Rachel ShawSchool of Psychology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0002-0438-7666
Jean StrausPatient and Public Involvement Lead, HeLP research study.
Jonathan BanksNational Institute for Health Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, UK.ORCID 0000-0002-3889-6098
Amanda HallSchool of Optometry, Department of Audiology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0001-8520-6005
Nisha DhandaPatient and Public Involvement Lead, HeLP research study.ORCID 0000-0003-1988-454X
Sian NoblePopulation Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK.ORCID 0000-0002-8011-0722
Helen PryceSchool of Optometry, Department of Audiology, College of Health and Life Sciences, Aston University, Birmingham, UK.ORCID 0000-0001-5183-6236

Funding

This study is supported by an NIHR HSDR grant (Funding stream REF NIHR 131597). The sponsor for this study is the University Hospitals Bristol and Weston NHS Foundation Trust. Aston University (Applied Audiology research group, College of Health and Life Sciences) is the supporting institution. Dr Jonathan Banks is partly funded by National Institute for Health and Care Research Applied Research Collaboration West (NIHR ARC West) and NIHR Health and Social Care Delivery HS& DR (REF NIHR 131597).
6 · The paper itself

Abstract

contextPatient-reported experience measures (PREMs) provide important insights into the challenges experienced when living with a chronic condition. Although patient-reported outcome measures (PROMs) exist in audiology, there are no validated PREMs to help clinicians understand patient perspectives and identify areas where patients may need additional support or interventions.

objectiveThe aim of this study was to develop and evaluate content for the new 'My Hearing PREM', which captures lived experiences of hearing loss from patients' perspectives.

designMy Hearing PREM was developed and tested in two key phases. Phase 1 involved generating the PREM prototype in accordance with our conceptual model of the lived experience of hearing loss. In Phase 2, cognitive interviews were conducted with adults with hearing loss to appraise the content of the PREM (relevance, clarity, acceptability and comprehensiveness) and assess its respondent burden. Key stakeholders (e.g., adults with hearing loss, patient and public representatives, clinicians and researchers) were consulted throughout Phases 1 and 2 to review and refine the PREM. Interview data were analysed using thematic analysis. SETTING AND

participantsSixteen participants (aged 16 years and over) with hearing loss took part in cognitive interviews, recruited from UK audiology departments and non-clinical settings (e.g., lip-reading classes, national charity links and social media).

resultsMost PREM items were found to be relevant, clear, acceptable and comprehensive. Several problems were identified, including items not working well with the response scale options, irrelevant questions and a lack of clarity about terms (e.g., healthcare professionals) and whether questions should be answered based on the use of hearing aids (or not). The PREM was amended accordingly.

conclusionsCurrently, no hearing loss-specific PREMs exist in audiology. Involving multiple stakeholders in the development of the PREM helped to ensure that the items were relevant, clear, acceptable and comprehensive. The PREM is undergoing further evaluation and refinement in preparation for investigating the feasibility of implementing it into clinical practice. PATIENT OR PUBLIC CONTRIBUTION: Ongoing Patient and Public Involvement and Engagement (PPIE) with key groups (South Asian Women's groups, young people's groups, learning disability networks and student populations) was integral to the study. PPIE members reviewed patient information sheets and consent forms, advised on recruitment, reviewed the interview schedule and checked coding and analysis procedures. PPIE members provided feedback on the PREM's comprehensibility. Members of the public, including adults attending lip-reading classes and hearing aid users from the South Asian community, provided feedback on iterative PREM drafts.

Indexed as

AudiologyHearing LossPatient Reported Outcome MeasuresAdolescentAdultAgedFemaleHumansInterviews as TopicMaleMiddle AgedYoung Adultaudiologyhearing losslifeworld‐led approachPREMqualitative researchstakeholder engagement

Identifiers

PMID39506495
PMCPMC11540936

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.