Evidence map›Paper›PMID 39501005›Full record

ArticleEye (London, England)2025

Unravelling ChatGPT's potential in summarising qualitative in-depth interviews.

Mei Hui Adeline Kon, Michelle Jessica Pereira, Joseph Antonio De Castro Molina, Vivien Cherng Hui Yip, John Arputhan Abisheganaden, WanFen Yip

Abstract read
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Article in Eye (London, England), 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.

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5citing papers in PubMed, 1 pooled it
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1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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3 · Its place in the literature

Who cites it

5 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

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5 · Who and what money

Authors and funding

6 authors.

Mei Hui Adeline KonNational University of Ireland, Galway, Ireland.ORCID 0000-0002-3669-9090
Michelle Jessica PereiraHealth Services and Outcomes Research, National Healthcare Group, Singapore, Singapore.
Joseph Antonio De Castro MolinaHealth Services and Outcomes Research, National Healthcare Group, Singapore, Singapore.
Vivien Cherng Hui YipNational Healthcare Group Eye Institute, Tan Tock Seng Hospital, Singapore, Singapore.
John Arputhan AbisheganadenHealth Services and Outcomes Research, National Healthcare Group, Singapore, Singapore.
WanFen YipHealth Services and Outcomes Research, National Healthcare Group, Singapore, Singapore. wan_fen_yip@nhg.com.sg.ORCID 0000-0002-8443-517X

Funding

National Research Foundation Singapore (National Research Foundation-Prime Minister's office, Republic of Singapore) PHRGNIG22July-0014
6 · The paper itself

Abstract

BACKGROUND/

objectivesQualitative research can be laborious and time consuming, presenting a challenge for practitioners and policymakers seeking rapid, actionable results. Data collection, transcription and analysis are the main contributors to the resource-intensive nature. OpenAI's Chat Generative Pre-trained Transformer (ChatGPT), have demonstrated potential to aid in data analysis. Our study aimed to compare themes generated by ChatGPT (3.5 and 4.0) with traditional human analysis from in-depth interviews.

methodsThree transcripts from an evaluation study to understand patients' experiences at a community eye clinic were used. Transcripts were first analysed by an independent researcher. Next, specific aims, instructions and de-identified transcripts were uploaded to ChatGPT 3.5 and ChatGPT 4.0. Concordance in the themes was calculated as the number of themes generated by ChatGPT divided by the number of themes generated by the researcher. The number of unrelated subthemes and time taken by both ChatGPT were also described.

resultsThe average time taken per transcript was 11.5 min, 11.9 min and 240 min for ChatGPT 3.5, ChatGPT 4.0 and researcher respectively. Six themes were identified by the researcher: (i) clinic's accessibility, (ii) patients' awareness, (iii) trust and satisfaction, (iv) patients' expectations, (v) willingness to return and (vi) explanation of the clinic by referral source. Concordance for ChatGPT 3.5 and 4.0 ranged from 66 to 100%.

conclusionPreliminary results showed that ChatGPT significantly reduced analysis time with moderate to good concordance compared with current practice. This highlighted the potential adoption of ChatGPT to facilitate rapid preliminary analysis. However, regrouping of subthemes will still need to be conducted by a researcher.

Indexed as

Interviews as TopicQualitative ResearchFemaleGenerative Artificial IntelligenceHumansMale

Identifiers

PMID39501005
PMCPMC11751335

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.