Evidence map›Paper›PMID 39475436›Full record

ArticleWorkplace health & safety2025

Psychosocial Work Factors, Job Stress, and Self-Rated Health Among Hotel Housekeepers.

M Esther García-Buades, Maribel Montañez-Juan, Joanna Blahopoulou, Silvia Ortiz-Bonnin, Xènia Chela-Alvarez, Oana Bulilete, Joan Llobera

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Article in Workplace health & safety, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.

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1 · What the graph read from it

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4 · The record

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5 · Who and what money

Authors and funding

7 authors.

M Esther García-BuadesDepartment of Psychology, University of the Balearic Islands.ORCID 0000-0001-8596-1481
Maribel Montañez-JuanDepartment of Psychology, University of the Balearic Islands.
Joanna BlahopoulouDepartment of Psychology, University of the Balearic Islands.
Silvia Ortiz-BonninDepartment of Psychology, University of the Balearic Islands.
Xènia Chela-AlvarezMallorca Primary Health Care Research Unit, IBSalut and IdISBa.
Oana BulileteMallorca Primary Health Care Research Unit, IBSalut and IdISBa.
Joan LloberaMallorca Primary Health Care Research Unit, IBSalut and IdISBa.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundHotel housekeeping is widely recognized as a poor-quality job due to its high demands and limited resources. Hotel housekeepers (HHs) face both hard physical work and mentally demanding conditions, yet psychosocial factors in this feminized and precarious occupation remain under-researched. To address this gap, this study examines HHs' exposure to psychosocial factors at work and their impact on job stress and self-rated health.

methodsA cross-sectional survey of a random sample of 926 HHs in the Balearic Islands (Spain) assessed job stress, self-rated health, psychosocial factors (job demands and resources), and sociodemographic variables using the Copenhagen Psychosocial Questionnaire II (COPSOQ-II) and the National Health Survey. Descriptive analysis and hierarchical linear regression models were applied.

resultsThe prevalence of job stress was 61.1% (95% confidence interval [CI] = [57.8%, 64.1%]), while the prevalence of poor self-rated health was 59.9% (95% CI = [56.6%, 62.9%]). Hotel housekeepers were highly exposed to job demands such as intense work pace, job-specific stressors, work-life conflict, and emotional demands; highly available job resources were role clarity, task meaning, and social support. Regression models revealed work pace, work-life conflict, nationality, and weak leader support as key predictors of job stress; and work-life conflict and leadership quality as key predictors of self-rated health. CONCLUSION/APPLICATION TO PRACTICE: Although considered an eminently physical job, psychosocial work factors play a key role in explaining HHs' job stress and self-rated health. Occupational health professionals should design workplace interventions to reduce work pace, mitigate work-life conflict, and enhance resources such as leader support, sense of community, and leadership quality.

Indexed as

Diagnostic Self EvaluationHealth StatusHousehold WorkOccupational StressAdultCross-Sectional StudiesFemaleHumansJob SatisfactionMaleMiddle AgedSelf ReportSpainSurveys and QuestionnairesWorkplacehotel housekeepersjob demands and resources.job stresspsychosocial work factorsself-rated health

Identifiers

PMID39475436
PMCPMC11877976

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LicenceCC BY-NC
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.