ArticleBMJ open2024
How do parents experience video triage when seeking care for their acute ill children? A qualitative study in a Danish out-of-hours primary care setting.
Article in BMJ open, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
3 citing papers in PubMed.
- Video-assisted versus telephone-only pediatric emergency calls: a predefined substudy of the cluster randomized CAM-VISION trial.Scandinavian journal of trauma, resuscitation and emergency medicine · 2026Trial
- Telehealth and access to acute primary care in Europe: Balancing opportunity and equity.The European journal of general practice · 2026Article
- Impact of video service failure on triage outcomes in Danish out-of-hours primary care: a register-based study across four regions.BMJ open · 2025Observational
Corrections and comments
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveThe objective is to explore parents' experiences with telephone contacts to out-of-hours primary care (OOH-PC) that include use of one-way video (
designA qualitative interview study using Braun and Clarke's thematic analysis approach.
settingOOH-PC in the Central Denmark Region.
participantsA convenience sampling strategy was used to include parents of young children (aged 1-5 years), who received video triage in OOH-PC: nine women and one man aged 31-42 years. Data were collected from 26 April to 23 May 2023.
resultsThree main themes were developed, each containing two subthemes:
conclusionsOur study indicates the importance of paying attention to the changes in communication and consultation processes afforded by the implementation of one-way video triage. One-way video triage is experienced as a valuable tool for examination, yet it is also perceived to impair the building of trust in the patient-physician relationship.
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Registered trials
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