ArticleFrontiers in psychology2024
Drowning in emails: investigating email classes and work stressors as antecedents of high email load and implications for well-being.
Article in Frontiers in psychology, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Not yet cited in PubMed.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
0 citing papers in PubMed.
No citing paper in PubMed yet.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Introduction: High email load has been associated with impaired well-being because emails impose specific demands, disturb the workflow, and thereby overtax individuals' action regulation toward prioritized goals. However, the causes and well-being-related consequences of email load are not yet well understood, as previous studies have neglected the interaction type and function of emails as well as co-occurring stressors as antecedents of high email load and have relied predominantly on cross-sectional designs. Methods: In two studies, we aimed to clarify the nature of email load through the lens of action regulation theory. The first study, a two-wave investigation with a fortnightly interval, examined the lagged relationships among email load, work stressors, strain, and affective well-being. The sample included 444 individuals across various occupations and organizations, with 196 of them working from home or remotely at least part of the time. In the second cross-sectional study, we surveyed 257 individuals using a convenience sampling approach, 108 of whom worked from home or remotely at least partially. This study focused on evaluating how different email classes-distinguished by email interaction type (received vs. processed) and email function (communication vs. task)-serve as predictors of high email load. Results: In Study 1, we found a positive lagged effect of high email load on strain, even when controlling for the co-occurring stressors time pressure and work interruptions. In addition, lagged effects of email load on time pressure and interruptions were identified, while no evidence was found for the reverse direction. The results of Study 2 suggest that only the number of communication-related emails received, but not the number of task-related emails received, or the number of all emails processed contribute to high email load. Conclusion: Findings suggest that email load can be considered a unique stressor and that different classes of email need to be distinguished to understand its nature. Clarifying the sources of email load can help develop effective strategies to address it.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.