Evidence map›Paper›PMID 39401093›Full record

ArticlePsychology and psychotherapy2025

What do they look for and what do they find? A coproduced qualitative study on young people's experiences of searching for mental health information online.

M E Loades, N Higson-Sweeney, B Teague, J Leas, C Payne-Cook, A V Slastikova, H Peel, G Chamberlain, L Ferguson, K Janes and 3 more

Abstract read
In one paragraph

Article in Psychology and psychotherapy, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

13 authors.

M E LoadesDepartment of Psychology, University of Bath, Bath, UK.ORCID 0000-0002-0839-3190
N Higson-SweeneyDepartment of Psychology, University of Bath, Bath, UK.
B TeagueNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
J LeasDepartment of Psychology, University of Bath, Bath, UK.
C Payne-CookDepartment of Psychology, University of Bath, Bath, UK.
A V SlastikovaNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
H PeelNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
G ChamberlainNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
L FergusonNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
K JanesNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
T RhodesNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
E C RoupaNSFT Research, Norfolk and Suffolk NHS Foundation Trust, Norwich, UK.
L BiddlePopulation Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK.

Funding

National Institute for Health Research (NIHR) AdvancedFellowship302929
6 · The paper itself

Abstract

backgroundMany young people (YP) struggle with their mental health and look online for help. To capitalise on their digital presence, we need to better understand how and where they seek information online and what they think of what they find.

methodWe recruited 24 YP (aged 13-18 years). Online interviews were co-conducted by research team members and trained young researchers. We presented a persona with depression symptoms and asked about potential sources of information/support they might seek. They were also asked to think aloud while searching online and reviewing mental health resources (NHS, Young Minds). We used reflexive thematic analysis.

resultsAnalysis generated four themes: (1) the online help-seeking process, showcasing where YP look for information and why; (2) the mismatch between the information YP expected to find and the reality; (3) the strategies YP employed to determine a source's trust and credibility and (4) individual differences that can influence help-seeking.

conclusionParticipants initiated their online search by Googling symptoms. They trusted NHS websites for basic medical information, while charities provided detailed content. Despite scepticism about content, social media offered validation. Online resources should prioritise visual appeal, user-friendliness, age-appropriate and personalised content and peer insights. Codesign is imperative to ensure high-quality, impactful research.

Indexed as

Consumer Health InformationHelp-Seeking BehaviorInformation Seeking BehaviorInternetPatient Acceptance of Health CareAdolescentFemaleHumansMaleMental HealthQualitative Researchadolescentscoproductiondepression symptomsearly helpmental healthonline help‐seekingqualitativethink aloud

Identifiers

PMID39401093
PMCPMC12065074

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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.