Evidence map›Paper›PMID 39376944›Full record

ArticleDigital health

What does it mean to be engaged with digital health interventions? A qualitative study into the experiences of engaged users and the views of professionals.

Saskia M Kelders, Hanneke Kip, Nienke Beerlage-de Jong, Nadine Köhle

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.

0numbers the graph read from it
0cells of the map it votes in
12citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

12 citing papers in PubMed.

  1. Trial
  2. Article
  3. Article
  4. Article
  5. Article
  6. Reducing the 'Silence Between Sessions': A Qualitative Study on Youth and Professionals' Perspectives on Digital Tools for Suicide Prevention.Health expectations : an international journal of public participation in health care and health policy · 2026
    Article
  7. Article
  8. Review
  9. Mapping the Process of Engagement With Digital Health Interventions: A Cross-Case Synthesis.Mayo Clinic proceedings. Innovations, quality & outcomes · 2025
    Article
  10. Article
  11. Article
  12. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Saskia M KeldersDepartment of Health, Psychology and Technology, University of Twente, Enschede, The Netherlands.ORCID https://orcid.org/0000-0001-8949-6871
Hanneke KipDepartment of Health, Psychology and Technology, University of Twente, Enschede, The Netherlands.ORCID https://orcid.org/0000-0002-6661-2128
Nienke Beerlage-de JongSection of Health Technology and Services Research, Technical Medical Centre, University of Twente, Enschede, The Netherlands.
Nadine KöhleStichting Mindfit, Thubble, Deventer, The Netherlands.

Funding

EPA EP-C-17-031
6 · The paper itself

Abstract

Objective: Digital health interventions (DHIs) hold promise for influencing health behaviors positively, but their widespread implementation and effectiveness remain limited. Engagement is crucial for DHI effectiveness, yet its conceptualization is debated. This qualitative study explores engagement from user and professional perspectives. Methods: Twenty self-proclaimed engaged health app users participated in semistructured interviews, and 13 professionals working with DHIs completed an online survey. Results: Interviews with health app users revealed three key components of their sense of engagement: behavioral, cognitive, and affective. Behavioral engagement includes routine, effortless, and dynamic usage; emphasizing the importance of the quality of fit between user and technology over frequency of use. Cognitive engagement encompasses the technology's utility as a tool for supporting behavior change, providing new insights, and enhancing motivation. Affective engagement involves enjoying progress, deriving pleasure from using the technology, and identifying with the technology. Notably, participants exhibited varying emphasis on these components. Professionals, in a parallel inquiry, agreed on the relevance of behavior, cognition, and affect in defining engagement. In their understanding, behavioral engagement is often associated with adherence and frequency of use, while cognitive engagement emphasizes understanding, motivation, and achieving cognitive outcomes. Affective engagement, although diverse, is recognized as a critical dimension. In addition, it was noticeable that users and professionals perceived microengagement (with the DHI) and macroengagement (with the target behavior) as interconnected. Conclusion: To conclude, this study contributes a nuanced understanding of the multifaceted nature of engagement, informing future measurement of the concept, DHI design, and implementation strategies for improved user experiences and outcomes.

Indexed as

affective engagementbehavioral engagementcognitive engagementDigital health interventionseHealthengagementqualitative study

Identifiers

PMID39376944
PMCPMC11457276

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.