Evidence map›Paper›PMID 39334234›Full record

ArticleBMC medical education2024

Patient mistreatment, emotional exhaustion and work-family conflict among nurses: a moderated mediation model of social sharing of negative work events and perceived organizational support.

Wei Yan, Zeqing Cheng, Di Xiao, Huan Wang, Xin Du, Li Li, Caiping Song

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Article in BMC medical education, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

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0cells of the map it votes in
3citing papers in PubMed
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1 · What the graph read from it

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

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3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

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4 · The record

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PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Wei YanSchool of Economics and Business Administration, Chongqing University, Chongqing, China.
Zeqing ChengSchool of Economics and Business Administration, Chongqing University, Chongqing, China.
Di XiaoMedical Insurance Office, Hospital of Chongqing University, Chongqing, China.
Huan WangSchool of Medicine and Health Management, Tongji Medical College, Huazhong University of Science & Technology, Wuhan, 430000, China.
Xin DuMedical Center of Hematology, Xinqiao Hospital, State Key Laboratory of Trauma, Burn and Combined Injury, The Second Affiliated Hospital of Army Medical University, Chongqing, China.
Li LiHuman Resources Department, The Second Affiliate Hospital of Chongqing Medical University, No.74 Linjiang Road, Yuzhong District, Chongqing, China. 50500529@qq.com.
Caiping SongPresident Office, The Second Affiliated Hospital of Army Medical University, No. 83 Xinqiao Main Street, Shapingba District, Chongqing, China. scp1974@163.com.

Funding

Chongqing Social Science Planning Project 2018PY76Fundamental Research Funds for the Central Universities 2022CDJSKJC14National Natural Science Foundation of China 72110107002National Social Science Foundation of China 19BJY052Natural Science Foundation of Chongqing cstc2021jcyj-msxmX0689
6 · The paper itself

Abstract

backgroundNursing literature suggested that patient mistreatment has significant impacts on nurses' emotions and job burnout. Yet, further research is needed to understand the underlying mechanism and the spillover effect on nurses' families. Leveraging the goal progress theory, this study aimed to examine the association between patient mistreatment, nurses' emotional exhaustion, and work-family conflict, as well as the mediating role of social sharing of negative work events and the moderating role of perceived organizational support.

methodsDuring the COVID-19 pandemic in China, a cross-sectional study was conducted with a sample of 1627 nurses from the Hematology Specialist Alliance of Chongqing from October to November 2022. Questionnaires were administered to measure patient mistreatment, perceived organizational support, social sharing of negative work events, emotional exhaustion, and work-family conflict. Hierarchical linear regression and conditional processes were used for statistical analyses.

resultsPatient mistreatment was positively associated with emotional exhaustion (β = 0.354, p < 0.001) and work-family conflict (β = 0.314, p < 0.001). Social sharing of negative work events played a partial mediating role in the relationship between patient mistreatment and emotional exhaustion (effect = 0.067, SE = 0.013), and work-family conflict (effect = 0.077, SE = 0.014). Moderated mediation analysis found that the mediation effect was stronger when the perceived organizational support was high.

conclusionOur findings reveal the amplifying effect of social sharing of negative work events on nurses' emotional exhaustion and work-family conflict. Perceived organizational support strengthens the positive effect of patient mistreatment on the social sharing of negative work events, thus resulting in increased emotional exhaustion and work-family conflict. We also discuss practical implications, limitations, and directions for future research.

Indexed as

Burnout, ProfessionalAdultChinaCOVID-19Cross-Sectional StudiesEmotional ExhaustionFemaleHumansMaleMiddle AgedNursing Staff, HospitalOrganizational CultureSARS-CoV-2Social SupportSurveys and QuestionnairesEmotional exhaustionPatient mistreatmentPerceived organizational supportSocial sharing of negative work eventsWork-family conflict

Identifiers

PMID39334234
PMCPMC11429466

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LicenceCC BY-NC-ND
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.