ReviewThe Lancet regional health. Southeast Asia2024
Reimagining India's National Telemedicine Service to improve access to care.
Review in The Lancet regional health. Southeast Asia, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
12 citing papers in PubMed.
- Telemedicine as a "digital umbilical" for maternal and reproductive healthcare: a qualitative study from health and wellness centers in rural West Bengal, India.BMC health services research · 2026Article
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- Telemedicine implementation and healthcare utilization in Rwanda: interrupted time series of babyl digital health services from 2015 to 2024.BMC primary care · 2026Article
- Digital twin virtual hospitals and rural health disparities: a six-country comparative study (2018-2024).Frontiers in public health · 2026Article
- Role of digital health interventions in strengthening human resources for primary healthcare systems in India: A systematic review.Journal of education and health promotion · 2026Review
- Strategic competencies for telemedicine physicians: insights from a qualitative study on doctor-to-doctor healthcare delivery in India.BMC health services research · 2025Article
- Digital Technologies in a Post-Pandemic Southeast Asia: Measures for Enhancing Regional Approaches.F1000Research · 2025Review
- A sustainable public health framework for PCOS management in low- and middle-income countries: a narrative review.Frontiers in reproductive health · 2025Review
- Adoption and utilization of India's eSanjeevani national telemedicine service.Oxford open digital health · 2025Article
- Urban Indian healthcare referral system: A qualitative exploration from the physicians' perspectives.PloS one · 2025Article
- Can artificial intelligence revolutionize healthcare in the Global South? A scoping review of opportunities and challenges.Digital healthReview
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
India's free-to-use National Telemedicine Service, eSanjeevani, has provided over 276 million consultations and shown promise to reduce systemic inequalities in access to care. However, recent reports of dropping footfall have raised questions about the potential of eSanjeevani to bridge service provision gaps in India. We reveal important problems linked to the design and practice of triage and tele-referral nationally within eSanjeevani, corroborated by the experience of one of the co-authors' practice of Obstetrics and Gynaecology on the platform since 2022. Some of these factors include sub-optimal integration of general practitioners within the tele-referral pathway; inadequate training of health-workers leading to inappropriate and ineffective consultations; outdated or absent technological support; the absence of mechanisms for re-referrals; and lack of feedback loops. We propose measures to re-imagine eSanjeevani to become a more effective tool towards improving public health outcomes and achieving universal health coverage in India.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.