Evidence map›Paper›PMID 39304300›Full record

ArticleJournal of advanced nursing2025

Juxtaposing Nurses' and Patients' Perspectives of Missed Nursing Care: A Descriptive Mixed Method Design.

Mirit Cohen, Anat Drach-Zahavy, Einav Srulovici

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Article in Journal of advanced nursing, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

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7citing papers in PubMed
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1 · What the graph read from it

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3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

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4 · The record

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5 · Who and what money

Authors and funding

3 authors.

Mirit CohenTzafon Medical Center, Poriya, Israel.ORCID https://orcid.org/0009-0007-4472-1474
Anat Drach-ZahavyDepartment of Nursing, The University of Haifa, Haifa, Israel.ORCID https://orcid.org/0000-0002-1826-5117
Einav SruloviciDepartment of Nursing, The University of Haifa, Haifa, Israel.ORCID https://orcid.org/0000-0003-1291-8284

Funding

Israel Science Foundation 1038/18The Cheryl Spencer Institute of Nursing Research, University of Haifa
6 · The paper itself

Abstract

aimsTo compare nurses' and patients' reports of missed nursing care, explore patients' perspectives and utilise these insights to elucidate discrepancies or congruence between perceptions.

designA descriptive mixed-methods design combining quantitative (questionnaires) and qualitative (semi-structured interviews) methods.

methodsIn the quantitative phase, 143 nurses and 643 patients completed the MISSCARE and MISSCARE-Patient surveys. Correlations between their total missed care scores were examined. In the qualitative phase, 68 patients participated in semi-structured interviews analysed using thematic analysis.

resultsThe correlation between nurses' and patients' perceptions of missed nursing care was nonsignificant. Qualitative findings revealed three themes: (1) patients' need to preserve individuality; (2) most patients attributed missed care to systemic factors, while some attributed it to nurses' attitudes and (3) emotional responses varied from empathetic understanding, inadvertently enabling more missed care, to frustration and assertiveness to ensure receiving necessary care.

conclusionsThis study reveals a significant discrepancy between nurses' and patients' perceptions of missed care. Patient perspectives offer insights into this misalignment, highlighting differences in care priorities and role understanding. IMPLICATIONS FOR THE PROFESSION AND/OR PATIENT CARE: Enhancing nurse-patient communication and patient empowerment are crucial. Healthcare institutions should integrate patient feedback into quality initiatives, create supportive work environments and foster a patient-centred care culture. Effectively marketing nurses' expertise and implementing strategies to manage patient assertiveness are essential. IMPACT: This study addresses the discrepancy in perceptions of missed nursing care between nurses and patients. It reveals how patients' care priorities and attributions influence their experience of missed care. Findings will impact healthcare policymakers, nursing educators and hospital administrators, informing strategies to improve care quality, patient satisfaction and nurse work environments across healthcare settings. REPORTING

methodThe study has adhered to STROBE guidelines for the quantitative component and SRQR guidelines for the qualitative component. PATIENT OR PUBLIC CONTRIBUTION: No patient or public contribution.

Indexed as

Attitude of Health PersonnelNurse-Patient RelationsNursing CareNursing Staff, HospitalPatient SatisfactionQuality of Health CareAdultAgedFemaleHumansMaleMiddle AgedQualitative ResearchSurveys and Questionnaireshealthcare qualitymissed nursing caremixed‐methods researchnested designnursepatient‐centred carepatient empowermentpatient perception

Identifiers

PMID39304300
PMCPMC11967319

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LicenceCC BY-NC-ND
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.