ArticleBMC oral health2024
Assessing the usability and reliability of a web-based teledentistry tool for remote diagnosis of oral lesions: a cross-sectional study.
Article in BMC oral health, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. An erratum has been issued. Cited by 8 papers.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
8 citing papers in PubMed.
- Teledentistry: Applications Across Dental Specialties: A Systematic Review and Meta-Analysis.Journal of dentistry (Shiraz, Iran) · 2026Review
- Trend in Devices and Digital Tools for Remote Consultation From Medical Providers to Specialists: Scoping Review.Online journal of public health informatics · 2026Review
- mHealth for Oral Care in Aging: A Narrative Review of Mobile Applications for Older Adults and Caregivers.Dentistry journal · 2026Review
- Utilising Teledentistry for Interdisciplinary Oral Assessment in Older Patients: An International Cross-Sectional Survey.Dentistry journal · 2026Article
- Teledentistry for Homebound and Institutionalized Older Adults: A Rapid Review for Its Potential Use in Primary Healthcare.Public health challenges · 2026Review
- Review
- The impact of tele-expertise in oncology: current state and future perspectives.Frontiers in digital health · 2025Article
- Correction: Assessing the usability and reliability of a web-based teledentistry tool for remote diagnosis of oral lesions: a cross-sectional study.BMC oral health · 2024Article
Corrections and comments
- Erratum issued
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundOral mucosa lesions are the third most prevalent oral pathology, following caries and periodontal diseases. Teledentistry offers an effective way to manage patients with these lesions. The accuracy of remote diagnoses and consultations relies heavily on the quality of the information and photos sent to remote specialists. This study aims to evaluate the usability and reliability of a teledentistry tool for the remote diagnosis of oral lesions.
methodsThe cross-sectional study included both usability evaluation and reliability assessment. The teledentistry platform, "OralMedTeledent", facilitated synchronous and asynchronous interactions, allowing for patient consultations, remote follow-ups, and doctor-to-doctor consultations. Usability was evaluated by 5 experts using the Nielsen heuristic checklist. Reliability was assessed from August 2022 to September 2023 with 109 patients, using Cohen's kappa coefficient to measure agreement between examiners and the gold standard in diagnosing oral lesions.
resultsThe findings revealed 66 usability issues, most of which were related to helping users recognize, diagnose, and recover from errors, as well as issues with help and documentation. Among these, 11 issues were of minor severity. The reliability test, conducted with 109 participants (57.8% female, 42.2% male) showed that the web-based teleconsultation system performed significantly well. The system demonstrated significant substantial performance (0.81 ≤ κ < 1; P > 0.05).
conclusionOverall, the web-based teleconsultation system has proven to be reliable for the remote diagnosis of oral lesions, making it a valuable alternative during emergencies such as the COVID-19 pandemic. However, several usability issues have been identified and need to be addressed.
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