Evidence map›Paper›PMID 39183703›Full record

ArticleJournal of primary care & community health

Community Health Centers Uptake of Telemedicine During the COVID-19 Pandemic: Trends, Barriers, and Successful Strategies.

Heather Holderness, Andrea Baron, Tahlia Hodes, Miguel Marino, Jean O'Malley, Maria Danna, Deborah J Cohen, Nathalie Huguet

Abstract read
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Article in Journal of primary care & community health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Heather HoldernessOregon Health & Science University, Portland, OR, USA.ORCID 0000-0003-3915-8510
Andrea BaronOregon Health & Science University, Portland, OR, USA.
Tahlia HodesOregon Health & Science University, Portland, OR, USA.
Miguel MarinoOregon Health & Science University, Portland, OR, USA.
Jean O'MalleyOCHIN Inc., Portland, OR, USA.
Maria DannaOregon Health & Science University, Portland, OR, USA.
Deborah J CohenOregon Health & Science University, Portland, OR, USA.
Nathalie HuguetOregon Health & Science University, Portland, OR, USA.ORCID 0000-0002-4064-1553

Funding

Research ProgramP50CA244289 · NCI · OREGON HEALTH & SCIENCE UNIVERSITY · PI GOLD, RACHEL · 2019 to 2023
$7.6M
NCI NIH HHS P50 CA244289
6 · The paper itself

Abstract

objectiveTo describe telemedicine use patterns and understand clinic's approaches to shifting care delivery during the COVID-19 pandemic.

methodsWe used electronic health record data from 203 community health centers across 13 states between 01/01/2019 and 6/31/2021 to describe trends in telemedicine visit rates over time. Qualitative data were collected from 13 of those community health centers to understand factors influencing adoption and implementation of telemedicine.

resultsMost clinics in our sample were in urban areas (n = 176) and served a majority of uninsured and publicly insured patients (12.8% and 44.4%, respectively) across racial and ethnic minority groups (16.6% Black and 29.3% Hispanic). During our analysis period there was a 791% increase in telemedicine visits from before the pandemic (.06% pre- vs 47.5% during). A latent class growth analysis was used to examine differences in patterns of adoption of telemedicine across the 203 CHCs. The model resulted in 6 clusters representing various levels of telemedicine adoption. A mixed methods approach streamlined these clusters into 4 final groups. Clinics that reported rapid adoption of telemedicine attributed this change to leadership prioritization of telemedicine, robust quality improvement processes (eg, using PDSA processes), and emphasis on training and technology support.

conclusionsIn response to the COVID-19 pandemic, telemedicine adoption rates varied across clinics. Our study highlight that organizational factors contributed to the clinic's ability to rapidly uptake and use telemedicine services throughout the pandemic. These approaches could inform future non-pandemic practice change and care delivery.

Indexed as

Community Health CentersCOVID-19TelemedicineElectronic Health RecordsFemaleHumansPandemicsSARS-CoV-2United StatesCommunity Health CenterCOVID-19mixed methodstelemedicine

Identifiers

PMID39183703
PMCPMC11345735

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.