Evidence map›Paper›PMID 39180037›Full record

ArticleBMC health services research2024

Family member and service provider experiences and perspectives of a digital surveillance and service navigation approach in multicultural context: a qualitative study in identifying the barriers and enablers to Watch Me Grow-Electronic (WMG-E) program with a culturally diverse community.

Karlen R Barr, Patrick Hawker, Teresa Winata, Si Wang, Melissa Smead, Hilda Ignatius, Jane Kohlhoff, Virginia Schmied, Bin Jalaludin, Kenny Lawson and 17 more

Abstract read
PubMed Full text at PMC Publisher
In one paragraph

Article in BMC health services research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Trial
  2. Article
  3. Article
  4. Article
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

27 authors.

Karlen R BarrAcademic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW, Australia.
Patrick HawkerDiscipline of Psychiatry and Mental Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Teresa WinataDiscipline of Psychiatry and Mental Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Si WangResearch and Evaluation Group, The Salvation Army, Sydney, NSW, Australia.
Melissa SmeadMurrumbidgee Local Health District, Wagga Wagga, NSW, Australia.
Hilda IgnatiusSouth Western Sydney Local Health District, Liverpool, NSW, Australia.
Jane KohlhoffDiscipline of Psychiatry and Mental Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Virginia SchmiedSchool of Nursing and Midwifery, Western Sydney University, Parramatta, NSW, Australia.
Bin JalaludinSouth Western Sydney Local Health District, Liverpool, NSW, Australia.
Kenny LawsonSchool of Business, Western Sydney University, Campbelltown, NSW, Australia.
Siaw-Teng LiawWHO Collaborating Centre for eHealth, University of New South Wales, Sydney, NSW, Australia.
Raghu LingamPopulation Child Health Research Group, School of Women's and Children's Health, Faculty of Medicine, University of New South Wales, Sydney, NSW, Australia.
Andrew PageSchool of Medicine, Western Sydney University, Parramatta, NSW, Australia.
Christa Lam-CassettariAcademic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW, Australia.
Katherine BoydellDiscipline of Psychiatry and Mental Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
Ping-I LinAcademic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW, Australia.
Ilan KatzSocial Policy Research Centre, Faculty of Arts, Design, and Architecture, University of New South Wales, Sydney, NSW, Australia.
Ann DadichSchool of Business, Western Sydney University, Campbelltown, NSW, Australia.
Shanti RamanSouth Western Sydney Local Health District, Liverpool, NSW, Australia.
Rebekah GraceTransforming Early Education and Child Health Research Centre, Western Sydney University, Campbelltown, NSW, Australia.
Aunty Kerrie DoyleSchool of Medicine, Western Sydney University, Parramatta, NSW, Australia.
Tom McCleanUniting, Parramatta, NSW, Australia.
Blaise Di MentoDiscipline of Psychiatry and Mental Health, Faculty of Medicine and Health, University of New South Wales, Sydney, NSW, Australia.
John PreddyMurrumbidgee Local Health District, Wagga Wagga, NSW, Australia.
Susan WoolfendenSydney Medical School, Faculty of Medicine and Health, University of Sydney, Sydney, NSW, Australia.
Valsamma EapenAcademic Unit of Infant, Child and Adolescent Psychiatry, South Western Sydney Local Health District, Liverpool, NSW, Australia. v.eapen@unsw.edu.au.
Watch Me Grow-Electronic (WMG-E) study group

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundChildren and families from priority populations experienced significant psychosocial and mental health issues to the COVID-19 pandemic. Yet they also faced significant barriers to service access, particularly families from culturally and linguistically diverse (CALD) backgrounds. With most child and family health nurse clinics ceasing in-person consultations due to the pandemic, many children missed out on health and developmental checks. The aim of this study was to investigate the perspectives and experiences of family members and service providers from an urban, CALD community regarding the implementation of a digital, developmental surveillance, Watch Me Grow-Electronic (WMG-E) program.

methodsSemi-structured interviews were conducted with 17 family members, service navigators, and service providers in a multicultural community in South Western Sydney, Australia. This qualitative study is an implementation evaluation which formed as part of a larger, two-site, randomised controlled trial of the WMG-E program. A reflexive thematic analysis approach, using inductive coding, was adopted to analyse the data.

resultsParticipants highlighted the comprehensive and personalised support offered by existing child and family health services. The WMG-E was deemed beneficial because the weblink was easy and quick to use and it enabled access to a service navigator who support family access to relevant services. However, the WMG-E was problematic because of technology or language barriers, and it did not facilitate immediate clinician involvement when families completed the weblink.

conclusionsFamilies and service providers in this qualitative study found that using WMG-E empowered parents and caregivers to access developmental screening and learn more about their child's development and engage with relevant services. This beds down a new and innovative solution to the current service delivery gap and create mechanisms that can engage families currently not accessing services, and increases knowledge around navigating the health and social care services. Notwithstanding the issues that were raised by families and service providers, which include accessibility challenges for CALD communities, absence of clinical oversight during screening, and narrow scope of engagement with available services being offered, it is worth noting that improvements regarding these implementation factors must be considered and addressed in order to have longevity and sustainability of the program.

trial registrationThe study is part of a large randomised controlled trial (Protocol No. 1.0, Version 3.1) was registered with ANZCTR (registration number: ACTRN12621000766819) on July 21st, 2021 and reporting of the trial results will be according to recommendations in the CONSORT Statement.

Indexed as

COVID-19Cultural DiversityQualitative ResearchAdultAustraliaChildChild Health ServicesFamilyFemaleHealth Services AccessibilityHumansInterviews as TopicMaleMiddle AgedPatient NavigationSARS-CoV-2Child developmentDevelopmental checksDigital developmental surveillanceMulticultural familiesService navigator

Identifiers

PMID39180037
PMCPMC11344394

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.