Evidence map›Paper›PMID 39159443›Full record

ArticleJMIR medical informatics2024

Characteristics of Existing Online Patient Navigation Interventions: Scoping Review.

Meghan Marsh, Syeda Rafia Shah, Sarah E P Munce, Laure Perrier, Tin-Suet Joan Lee, Tracey J F Colella, Kristina Marie Kokorelias

Abstract readScoping Review
In one paragraph

Article in JMIR medical informatics, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed.

  1. Article
  2. An Evidence-Based Approach to Facilitating PrEP Initiation Among YMSM: The MyPEEPS Plus mHealth and E-Peer Navigation Intervention.AIDS education and prevention : official publication of the International Society for AIDS Education · 2026
    Article
  3. Article
  4. Article
  5. Article
  6. Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Meghan MarshDepartment of Occupational Science and Occupational Therapy, University of Toronto, Toronto, ON, Canada.ORCID https://orcid.org/0000-0001-9879-3958
Syeda Rafia ShahDepartment of Occupational Science and Occupational Therapy, University of Toronto, Toronto, ON, Canada.ORCID https://orcid.org/0000-0002-7964-2262
Sarah E P MunceDepartment of Occupational Science and Occupational Therapy, University of Toronto, Toronto, ON, Canada.ORCID https://orcid.org/0000-0002-0595-8395
Laure PerrierToronto Western Hospital, University Health Network, Toronto, ON, Canada.ORCID https://orcid.org/0000-0001-9941-7129
Tin-Suet Joan LeeKITE, Toronto Rehabiliation Institute, Toronto, ON, Canada.ORCID https://orcid.org/0000-0002-6962-2700
Tracey J F ColellaKITE, Toronto Rehabiliation Institute, Toronto, ON, Canada.ORCID https://orcid.org/0000-0001-6228-9012
Kristina Marie KokoreliasDepartment of Occupational Science and Occupational Therapy, University of Toronto, Toronto, ON, Canada.ORCID https://orcid.org/0000-0002-1277-472X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundPatient navigation interventions (PNIs) can provide personalized support and promote appropriate coordination or continuation of health and social care services. Online PNIs have demonstrated excellent potential for improving patient knowledge, transition readiness, self-efficacy, and use of services. However, the characteristics (ie, intervention type, mode of delivery, duration, frequency, outcomes and outcome measures, underlying theories or mechanisms of change of the intervention, and impact) of existing online PNIs to support the health and social needs of individuals with illness remain unclear.

objectiveThis scoping review of the existing literature aims to identify the characteristics of existing online PNIs reported in the literature.

methodsA scoping review based on the guidelines outlined in the Joanna Briggs Institute framework was conducted. A search for peer-reviewed literature published between 1989 and 2022 on online PNIs was conducted using MEDLINE, CINAHL, Embase, PsycInfo, and Cochrane Library databases. Two independent reviewers conducted 2 levels of screening. Data abstraction was conducted to outline key study characteristics (eg, study design, population, and intervention characteristics). The data were analyzed using descriptive statistics and qualitative content analysis.

resultsA total of 100 studies met the inclusion criteria. Our findings indicate that a variety of study designs are used to describe and evaluate online PNIs, with literature being published between 2003 and 2022 in Western countries. Of these studies, 39 (39%) studies were randomized controlled trials. In addition, we noticed an increase in reported online PNIs since 2019. The majority of studies involved White females with a diagnosis of cancer and a lack of participants aged 70 years or older was observed. Most online PNIs provide support through navigation, self-management and lifestyle changes, counseling, coaching, education, or a combination of support. Variation was noted in terms of mode of delivery, duration, and frequency. Only a small number of studies described theoretical frameworks or change mechanisms to guide intervention.

conclusionsTo our knowledge, this is the first review to comprehensively synthesize the existing literature on online PNIs, by focusing on the characteristics of interventions and studies in this area. Inconsistency in reporting the country of publication, population characteristics, duration and frequency of interventions, and a lack of the use of underlying theories and working mechanisms to inform intervention development, provide guidance for the reporting of future online PNIs.

Indexed as

eHealthonlineonline medical toolsonline patient navigation interventionspatient navigationpatient navigation interventionpatient navigation interventionspatient portalspeer navigationpersonal supportscoping reviewsocial caresocial care servicestelehealth

Identifiers

PMID39159443
PMCPMC11369544

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.