Evidence map›Paper›PMID 39151545›Full record

Observational studyMedicine2024

Assessment of readability, reliability, and quality of ChatGPT®, BARD®, Gemini®, Copilot®, Perplexity® responses on palliative care.

Volkan Hancı, Bişar Ergün, Şanser Gül, Özcan Uzun, İsmail Erdemir, Ferid Baran Hancı

Registry-linked trialAbstract readObservational Study
In one paragraph

Observational study in Medicine, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT07111845 (Human Doctors or AI), which is not on this map. Cited by 51 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
51citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT07111845 nacompletednot on this mapstarted 2025, after this paper: background citation

Human Doctors or AI: Evaluating Patient Satisfaction in Urinary Stone Disease Consultations

TypeinterventionalSponsorAbant Izzet Baysal UniversityRan2025 to 2025Enrolled100ConditionsPatient SatisfactionArmsMedical Consultation
3 · Its place in the literature

Who cites it

51 citing papers in PubMed, 1 synthesis or guideline pooled it.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Volkan HancıClinic of Anesthesiology and Critical Care, Sincan Education and Research Hospital, Ankara, Turkey.ORCID 0000-0002-2227-194
Bişar ErgünClinic of Internal Medicine and Critical Care, Dr. Ismail Fehmi Cumalioğlu City Hospital, Tekirdağ, Turkey.
Şanser GülClinic of Neurosurgery, Ankara Ataturk Sanatory Education and Research Hospital, Ankara, Turkey.
Özcan UzunClinic of Internal Medicine and Nephrology, Yalova City Hospital, Yalova, Turkey.
İsmail ErdemirDepartment of Anesthesiology and Critical Care, Faculty of Medicine, Dokuz Eylül University, Izmir, Turkey.
Ferid Baran HancıArtificial Intelligence Engineering Department, Faculty of Engineering, Ostim Technical University, Ankara, Turkey.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

There is no study that comprehensively evaluates data on the readability and quality of "palliative care" information provided by artificial intelligence (AI) chatbots ChatGPT®, Bard®, Gemini®, Copilot®, Perplexity®. Our study is an observational and cross-sectional original research study. In our study, AI chatbots ChatGPT®, Bard®, Gemini®, Copilot®, and Perplexity® were asked to present the answers of the 100 questions most frequently asked by patients about palliative care. Responses from each 5 AI chatbots were analyzed separately. This study did not involve any human participants. Study results revealed significant differences between the readability assessments of responses from all 5 AI chatbots (P < .05). According to the results of our study, when different readability indexes were evaluated holistically, the readability of AI chatbot responses was evaluated as Bard®, Copilot®, Perplexity®, ChatGPT®, Gemini®, from easy to difficult (P < .05). In our study, the median readability indexes of each of the 5 AI chatbots Bard®, Copilot®, Perplexity®, ChatGPT®, Gemini® responses were compared to the "recommended" 6th grade reading level. According to the results of our study answers of all 5 AI chatbots were compared with the 6th grade reading level, statistically significant differences were observed in the all formulas (P < .001). The answers of all 5 artificial intelligence robots were determined to be at an educational level well above the 6th grade level. The modified DISCERN and Journal of American Medical Association scores was found to be the highest in Perplexity® (P < .001). Gemini® responses were found to have the highest Global Quality Scale score (P < .001). It is emphasized that patient education materials should have a readability level of 6th grade level. Of the 5 AI chatbots whose answers about palliative care were evaluated, Bard®, Copilot®, Perplexity®, ChatGPT®, Gemini®, their current answers were found to be well above the recommended levels in terms of readability of text content. Text content quality assessment scores are also low. Both the quality and readability of texts should be brought to appropriate recommended limits.

Indexed as

Artificial IntelligenceComprehensionPalliative CareCross-Sectional StudiesFemaleHumansMaleReproducibility of Results

Identifiers

PMID39151545
PMCPMC11332738

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
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Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.