Evidence map›Paper›PMID 39113991›Full record

ArticleHeliyon2024

Benchmarking four large language models' performance of addressing Chinese patients' inquiries about dry eye disease: A two-phase study.

Runhan Shi, Steven Liu, Xinwei Xu, Zhengqiang Ye, Jin Yang, Qihua Le, Jini Qiu, Lijia Tian, Anji Wei, Kun Shan and 4 more

Abstract read
In one paragraph

Article in Heliyon, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
14citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

14 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Pooled it
  2. Pooled it
  3. Evaluating the Performance of Large Language Models for Breast Cancer Patient Education: A Comparative Study.Journal of cancer education : the official journal of the American Association for Cancer Education · 2026
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

14 authors.

Runhan ShiDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Steven LiuDepartment of Statistics, College of Liberal Arts & Sciences, University of Illinois Urbana-Champaign, Illinois, USA.
Xinwei XuFaculty of Business and Economics, Hong Kong University, Hong Kong Special Administrative Region, China.
Zhengqiang YeDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Jin YangDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Qihua LeDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Jini QiuDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Lijia TianDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Anji WeiDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Kun ShanDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Chen ZhaoDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Xinghuai SunDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Xingtao ZhouDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.
Jiaxu HongDepartment of Ophthalmology and Vision Science, State Key Laboratory of Molecular Engineering of Polymerse, Fudan University, Shanghai, 200031, China.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Purpose: To evaluate the performance of four large language models (LLMs)-GPT-4, PaLM 2, Qwen, and Baichuan 2-in generating responses to inquiries from Chinese patients about dry eye disease (DED). Design: Two-phase study, including a cross-sectional test in the first phase and a real-world clinical assessment in the second phase. Subjects: Eight board-certified ophthalmologists and 46 patients with DED. Methods: The chatbots' responses to Chinese patients' inquiries about DED were assessed by the evaluation. In the first phase, six senior ophthalmologists subjectively rated the chatbots' responses using a 5-point Likert scale across five domains: correctness, completeness, readability, helpfulness, and safety. Objective readability analysis was performed using a Chinese readability analysis platform. In the second phase, 46 representative patients with DED asked the two language models (GPT-4 and Baichuan 2) that performed best in the in the first phase questions and then rated the answers for satisfaction and readability. Two senior ophthalmologists then assessed the responses across the five domains. Main outcome measures: Subjective scores for the five domains and objective readability scores in the first phase. The patient satisfaction, readability scores, and subjective scores for the five-domains in the second phase. Results: In the first phase, GPT-4 exhibited superior performance across the five domains (correctness: 4.47; completeness: 4.39; readability: 4.47; helpfulness: 4.49; safety: 4.47, Conclusions: The findings underscore the potential of LLMs, particularly that of GPT-4 and Baichuan 2, in delivering accurate and comprehensive responses to questions from Chinese patients about DED.

Indexed as

Dry eye diseaseLarge language modelOphthalmologyPatient educationReal world interview

Identifiers

PMID39113991
PMCPMC11305187

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.