Evidence map›Paper›PMID 39106094›Full record

ArticleJournal of medical Internet research2024

Patient and Provider Experiences With Compassionate Care in Virtual Physiatry: Qualitative Study.

Marina B Wasilewski, Abirami Vijayakumar, Zara Szigeti, Amanda Mayo, Laura Desveaux, James Shaw, Sander L Hitzig, Robert Simpson

Abstract read
In one paragraph

Article in Journal of medical Internet research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors.

Marina B WasilewskiSunnybrook Research Institute, St. John's Rehab, Toronto, ON, Canada.ORCID 0000-0003-1198-2292
Abirami VijayakumarSunnybrook Research Institute, St. John's Rehab, Toronto, ON, Canada.ORCID 0000-0003-3679-1564
Zara SzigetiSunnybrook Research Institute, St. John's Rehab, Toronto, ON, Canada.ORCID 0000-0001-7400-183X
Amanda MayoSunnybrook Research Institute, St. John's Rehab, Toronto, ON, Canada.ORCID 0000-0001-7061-2529
Laura DesveauxInstitute for Better Health, Mississauga, ON, Canada.ORCID 0000-0003-3429-1865
James ShawUniversity of Toronto, Toronto, ON, Canada.ORCID 0000-0002-9522-0756
Sander L HitzigSunnybrook Research Institute, St. John's Rehab, Toronto, ON, Canada.ORCID 0000-0002-9139-9250
Robert SimpsonUniversity of Toronto, Toronto, ON, Canada.ORCID 0000-0002-7107-8679

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundTelemedicine in the realm of rehabilitation includes the remote delivery of rehabilitation services using communication technologies (eg, telephone, emails, and video). The widespread application of virtual care grants a suitable time to explore the intersection of compassion and telemedicine, especially due to the impact of COVID-19 and how it greatly influenced the delivery of health care universally.

objectiveThe purpose of this study was to explore how compassionate care is understood and experienced by physiatrists and patients engaged in telemedicine.

methodsWe used a qualitative descriptive approach to conduct interviews with patients and physiatrists between June 2021 and March 2022. Patients were recruited across Canada from social media and from a single hospital network in Toronto, Ontario. Physiatrists were recruited across Canada through social media and the Canadian Association for Physical Medicine and Rehabilitation (CAPM&R) email listserve. Interviews were recorded and transcribed. Data were analyzed thematically.

resultsA total of 19 participants were interviewed-8 physiatrists and 11 patients. Two themes capturing physiatrists' and patients' experiences with delivering and receiving compassionate care, especially in the context of virtual care were identified: (1) compassionate care is inherently rooted in health care providers' inner intentions and are, therefore, expressed as caring behaviors and (2) virtual elements impact the delivery and receipt of compassionate care.

conclusionsCompassionate care stemmed from physiatrists' caring attitudes which then manifest as caring behaviors. In turn, these caring attitudes and behaviors enable individualized care and the establishment of a safe space for patients. Moreover, the virtual care modality both positively and negatively influenced how compassion is enacted by physiatrists and received by patients. Notably, there was large ambiguity around the norms and etiquette surrounding virtual care. Nonetheless, the flexibility and person-centeredness of virtual care cause it to be useful in health care settings.

Indexed as

COVID-19EmpathyQualitative ResearchTelemedicineAdultAgedAttitude of Health PersonnelCanadaFemaleHumansMaleMiddle AgedOntarioPhysiatristsburnoutCanadacarecommunicationcommunication technologycompassioncompassionatecompassionate careexperiencehealth care deliveryICTpatient centeredpatient engagementpatient experiencephysiatristphysiatristsphysiatryphysical medicinequalitative studyrehabilitationsocial mediatechnologytelemedicinevirtual care

Identifiers

PMID39106094
PMCPMC11336505

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.