Evidence map›Paper›PMID 39074881›Full record

ArticleBJGP open2025

GP remote consultations with marginalised patients and the importance of place during care: a qualitative study of the role of place in GP consultations.

Ada Humphrey, Steven Cummins, Carl May, Fiona Stevenson

Abstract read
In one paragraph

Article in BJGP open, 2025. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed.

  1. How do digital access and remote consultations in primary care impact patients affected by domestic abuse?The British journal of general practice : the journal of the Royal College of General Practitioners · 2026
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  9. The Family Doctor in the "COVID-19 Era".Healthcare (Basel, Switzerland) · 2024
    Review
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Ada HumphreyThe London School of Hygiene and Tropical Medicine (LSHTM), London, UK a.humphrey@imperial.ac.uk.ORCID https://orcid.org/0000-0002-8007-061X
Steven CumminsThe London School of Hygiene and Tropical Medicine (LSHTM), London, UK.ORCID https://orcid.org/0000-0003-2139-2309
Carl MayThe London School of Hygiene and Tropical Medicine (LSHTM), London, UK.ORCID https://orcid.org/0000-0002-3957-4357
Fiona StevensonUniversity College London (UCL), London, UK.ORCID https://orcid.org/0000-0002-0451-2690

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundSince the COVID-19 pandemic, there has been an increase in the use of remote consultations in general practice in the UK. This leads to the displacement of the consultation outside of the physical general practice, and its 'emplacement' elsewhere, with underexplored consequences for inequities of health care in marginalised groups.

aimTo examine the place-making demands that remote consultations make on patients, and the ways that these affect their experiences of care, with a focus on the impact on patients from marginalised groups. DESIGN &

settingEthnography and interview study (

methodEthnographic observation was undertaken for 84 hours at the fieldwork site services, and semi-structured interviews (

resultsThe core themes emerging from the data included challenges securing privacy during remote consultations and the loss of formal healthcare spaces as important places of care. These findings were closely tied to resource access, leading to inequities in experiences of care.

conclusionRemote GP consultations are not 'place-less' encounters, and inequities in access to suitable spaces may lead to inequities in experiences of care. Attention should be given to ensuring that patients without appropriate spaces for remote consultations are offered in-person care, or consultation times made more specific to allow for organisation of private space.

Indexed as

general practitionersinequalitiesprimary healthcarequalitative researchremote consultationsocial sciences

Identifiers

PMID39074881
PMCPMC12137994

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.