ArticleEarly intervention in psychiatry2024
Client and family experiences with telehealth-delivered early psychosis services.
Article in Early intervention in psychiatry, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
What it found
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The trial behind it
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Who cites it
4 citing papers in PubMed.
- Meeting Family Education and Support Needs in the Early Psychosis Context: Description and Evaluation of a Pragmatic Family Program.Early intervention in psychiatry · 2026Article
- Evaluating the shift in psychiatric care: Associations between remote consultation use and clinical outcomes in a large longitudinal cohort.NPJ digital medicine · 2026Article
- Four-year Experience of Videoconferencing-based Telepsychiatry Service in Patan Hospital: An Observational Study.JNMA; journal of the Nepal Medical Association · 2025Observational
- Client and family experiences with telehealth-delivered early psychosis services.Early intervention in psychiatry · 2024Article
Corrections and comments
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Authors and funding
13 authors.
Funding
Abstract
objectiveThe COVID-19 pandemic prompted a significant shift to delivering early psychosis services using telehealth. Little is known about the experience of using telehealth in early psychosis services. This quality improvement qualitative project investigated the experiences of program participants and family members with telehealth services in OnTrackNY, an early intervention program for psychosis in New York State during the COVID-19 pandemic.
methodsThe project team conducted individual interviews and focus groups. Data analyses used a matrix approach.
resultsNineteen OnTrackNY program participants and nine family members participated in five focus groups and nine individual interviews. Data were organized into five themes (a) accessibility: most individuals had a device and internet access and challenges were related to connectivity, such as image freezing and sound breaking; (b) convenience/flexibility: benefits included the reduced commute and costs; (c) levels of comfort/privacy with telehealth: program participants felt less judged and less anxiety leading up to in-person appointments while also expressing privacy concerns; (d) sense of connectedness: in-person social connections were deemed important and not replaceable by telehealth; and (e) suggestions: program participants expressed a preference for in-person group activities and suggested hybrid options, highlighting the importance of in-person visits to establish rapport at the beginning of treatment before transitioning to telehealth.
conclusionsTelehealth services were generally well accepted. Suggestions for future service delivery include offering a combination of telehealth and in-person services based on program participants' preferences and prioritizing in-person services during the early phase of treatment.
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