Evidence map›Paper›PMID 38936826›Full record

ArticleJournal of public health (Oxford, England)2024

"They still phone even though they know I'm deaf": exploring experiences of deaf people in health services in Wales, UK.

Julia Terry, Rhian Meara, Rachel England

Abstract read
In one paragraph

Article in Journal of public health (Oxford, England), 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Communication barriers for d/Deaf people with cancer: a scoping review.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2026
    Article
  3. Article
  4. Article
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Julia TerrySchool of Health and Social Care, Faculty of Medicine, Health and Life Science, Swansea University, Swansea, Wales SA2 8PP, UK.ORCID 0000-0002-6827-0029
Rhian MearaDepartment of Human Geography, Faculty of Science and Engineering, Swansea University, Swansea, Wales SA2 8PP, UK.
Rachel EnglandSchool of Health and Social Care, Faculty of Medicine, Health and Life Science, Swansea University, Swansea, Wales SA2 8PP, UK.

Funding

Burdett Trust for Nursing 101010662\737073
6 · The paper itself

Abstract

backgroundDeaf and hard of hearing people persistently experience barriers accessing health services, largely due to ineffective communication systems, a lack of flexible booking arrangements, and a lack of Deaf awareness training for health professional staff.

methodsFace to face focus groups were conducted with 66 Deaf and hard of hearing people in Deaf clubs across Wales, UK. Thematic analysis was undertaken.

resultsResponses identified from focus groups are reported as barriers faced using health services, improvements that would make a difference, impact of accessibility of health services, and a potential Sign language badge for healthcare staff.

conclusionsDeaf people report that health professionals lack training on Deaf awareness and do not know how to communicate effectively with Deaf and hard of hearing people. Further research into Deaf awareness and training resources for health professionals are needed to establish what improves Deaf cultural competencies, and ultimately makes healthcare experiences more positive for people who are Deaf.

Indexed as

Focus GroupsHealth Services AccessibilityPersons with Hearing DisabilitiesAdultAgedCommunication BarriersDeafnessFemaleHumansMaleMiddle AgedQualitative ResearchSign LanguageWalesYoung AdultDeafDeaf awarenesshard of hearinghealth professionalspatient experience communication

Identifiers

PMID38936826
PMCPMC11358617

What OpenQuestion holds

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LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.