Evidence map›Paper›PMID 38919673›Full record

ArticleCanadian oncology nursing journal = Revue canadienne de nursing oncologique2022

The Live Voice Answer initiative: Supporting oncology patients beyond the clinic.

Samia Elmi, Angela Leahey, Laura Rashleigh, Tamara Homeward, Lauren Cosolo

Abstract read
In one paragraph

Article in Canadian oncology nursing journal = Revue canadienne de nursing oncologique, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Development of a nurse-initiated proactive telephone nursing assessment guideline for new cancer patients.Canadian oncology nursing journal = Revue canadienne de nursing oncologique · 2023
    Article
  2. Oncology telepractice orientation program.Canadian oncology nursing journal = Revue canadienne de nursing oncologique · 2022
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Samia ElmiAdvanced Practice Nurse, Sunnybrook Health Sciences Centre, Toronto, ON.
Angela LeaheyPatient Care Manager, Sunnybrook Health Sciences Centre, Toronto, ON.
Laura RashleighProfessional Leader, Nursing, Sunnybrook Health Sciences Centre, Toronto, ON.
Tamara HomewardAdvanced Practice Nurse, Sunnybrook Health Sciences Centre, Toronto, ON.
Lauren CosoloAdvanced Practice Nurse, Sunnybrook Health Sciences Centre, Toronto, ON.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

In 2016, a Live Voice Answer symptom management and distress telephone line was developed at a large regional cancer centre in Toronto. Prior to the initiation of Live Voice Answer, the previous telephone practice involved patients leaving a voicemail message for a nurse without a definitive return call time. An interprofessional team, including patient partners, sought to address this drawback and ensure all patients living with cancer have access to a nurse in real time (live voice) when they called the centre. After piloting the feasibility of real time telephone access, the Live Voice Answer initiative expanded beyond the pilot to meet the needs of all patients and families. Overall, the Live Voice Answer initiative has led to marked improvements in patient satisfaction compared to the pre-pilot state and timeliness of telephone access for patients and their families. This article describes the Live Voice Answer initiative, process improvements, and evaluation results.

Identifiers

PMID38919673
PMCPMC11195587

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.