ArticleInternational journal of circumpolar health2024
Young peoples' reflections about using a chatbot to promote their mental wellbeing in northern periphery areas - a qualitative study.
Article in International journal of circumpolar health, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
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Who cites it
9 citing papers in PubMed.
- An Evidence-Based AI Virtual Assistant for Young People With Attention Deficit Hyperactivity Disorder: Co-Design and Prototype Development.JMIR formative research · 2026Article
- Current Landscape of Mental Health Conversational Agents From a Trauma-Informed Care Lens: Scoping Review.JMIR mental health · 2026Article
- Perspectives on How Sociology Can Advance Theorizing About Human-Chatbot Interaction and Developing Chatbots for Social Good.JMIR AI · 2026Article
- Trauma-informed conversational agents for mental health: understanding user perspectives and experiences.Frontiers in digital health · 2026Article
- Charting the evolution of artificial intelligence mental health chatbots from rule-based systems to large language models: a systematic review.World psychiatry : official journal of the World Psychiatric Association (WPA) · 2025Article
- "I Believe That AI Will Recognize the Problem Before It Happens": Qualitative Study Exploring Young Adults' Perceptions of AI in Mental Health Care.JMIR mental health · 2025Article
- Experiences of nursing and medical students with the use of Artificial Intelligence tools such as ChatGPT in Uganda.PLOS global public health · 2025Article
- How to Link Assessment and Suitable Interventions for Adolescents: Relationships among Mental Health, Friendships, Demographic Indicators and Well-Being at School.Children (Basel, Switzerland) · 2024Article
- Article
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Authors and funding
4 authors.
Funding
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Abstract
An international research collaboration with researchers from northern Sweden, Finland, Ireland, Northern Ireland, Scotland and developed the ChatPal chatbot to explore the possibility of a multilingual chatbot to promote mental wellbeing in people of all ages. In Sweden the end users were young people. The aim of the current study was to explore and discuss Swedish young peoples' experiences of using a chatbot designed to promote their mental wellbeing. Young people aged 15-19 filled out an open-ended survey giving feedback on the ChatPal chatbot and their suggestions on improvements. A total of 122 survey responses were analysed. The qualitative content analysis of the survey responses resulted in three themes each containing two to three sub-themes. Theme 1, feeling as if someone is there when needed, which highlighted positive aspects regarding availability and accessibility. Theme 2, human-robot interaction has its limitations, which included aspects such as unnatural and impersonal conversations and limited content availability. Theme 3, usability can be improved, given technical errors due to lack of internet connection and difficulty navigating the chatbot were brought up as issues. The findings are discussed, and potential implications are offered for those designing and developing digital mental health technologies for young people.
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