Evidence map›Paper›PMID 38875574›Full record

ArticleJMIR AI2024

The Impact of Expectation Management and Model Transparency on Radiologists' Trust and Utilization of AI Recommendations for Lung Nodule Assessment on Computed Tomography: Simulated Use Study.

Lotte J S Ewals, Lynn J J Heesterbeek, Bin Yu, Kasper van der Wulp, Dimitrios Mavroeidis, Mathias Funk, Chris C P Snijders, Igor Jacobs, Joost Nederend, Jon R Pluyter and 1 more

Abstract read
In one paragraph

Article in JMIR AI, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Review
  2. Review
  3. Article
  4. Human-centered explainability evaluation in clinical decision-making: a critical review of the literature.Journal of the American Medical Informatics Association : JAMIA · 2025
    Review
  5. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Lotte J S EwalsCatharina Cancer Institute, Catharina Hospital Eindhoven, Eindhoven, Netherlands.ORCID https://orcid.org/0009-0002-3700-6409
Lynn J J HeesterbeekDepartment of Experience Design, Royal Philips, Eindhoven, Netherlands.ORCID https://orcid.org/0009-0003-2810-3423
Bin YuResearch Center for Marketing and Supply Chain Management, Nyenrode Business University, Breukelen, Netherlands.ORCID https://orcid.org/0000-0002-3128-7441
Kasper van der WulpCatharina Cancer Institute, Catharina Hospital Eindhoven, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0003-0334-3482
Dimitrios MavroeidisDepartment of Data Science, Philips Research, Eindhoven, Netherlands.ORCID https://orcid.org/0009-0005-1904-8471
Mathias FunkDepartment of Industrial Design, Eindhoven University of Technology, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0001-5877-2802
Chris C P SnijdersDepartment of Human Technology Interaction, Eindhoven University of Technology, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0001-6165-7645
Igor JacobsDepartment of Hospital Services and Informatics, Philips Research, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0002-7820-3604
Joost NederendCatharina Cancer Institute, Catharina Hospital Eindhoven, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0002-9905-5866
Jon R PluyterDepartment of Experience Design, Royal Philips, Eindhoven, Netherlands.ORCID https://orcid.org/0000-0003-1851-1856
e/MTIC Oncology groupSee acknowledgments, Eindhoven, Netherlands.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundMany promising artificial intelligence (AI) and computer-aided detection and diagnosis systems have been developed, but few have been successfully integrated into clinical practice. This is partially owing to a lack of user-centered design of AI-based computer-aided detection or diagnosis (AI-CAD) systems.

objectiveWe aimed to assess the impact of different onboarding tutorials and levels of AI model explainability on radiologists' trust in AI and the use of AI recommendations in lung nodule assessment on computed tomography (CT) scans.

methodsIn total, 20 radiologists from 7 Dutch medical centers performed lung nodule assessment on CT scans under different conditions in a simulated use study as part of a 2×2 repeated-measures quasi-experimental design. Two types of AI onboarding tutorials (reflective vs informative) and 2 levels of AI output (black box vs explainable) were designed. The radiologists first received an onboarding tutorial that was either informative or reflective. Subsequently, each radiologist assessed 7 CT scans, first without AI recommendations. AI recommendations were shown to the radiologist, and they could adjust their initial assessment. Half of the participants received the recommendations via black box AI output and half received explainable AI output. Mental model and psychological trust were measured before onboarding, after onboarding, and after assessing the 7 CT scans. We recorded whether radiologists changed their assessment on found nodules, malignancy prediction, and follow-up advice for each CT assessment. In addition, we analyzed whether radiologists' trust in their assessments had changed based on the AI recommendations.

resultsBoth variations of onboarding tutorials resulted in a significantly improved mental model of the AI-CAD system (informative P=.01 and reflective P=.01). After using AI-CAD, psychological trust significantly decreased for the group with explainable AI output (P=.02). On the basis of the AI recommendations, radiologists changed the number of reported nodules in 27 of 140 assessments, malignancy prediction in 32 of 140 assessments, and follow-up advice in 12 of 140 assessments. The changes were mostly an increased number of reported nodules, a higher estimated probability of malignancy, and earlier follow-up. The radiologists' confidence in their found nodules changed in 82 of 140 assessments, in their estimated probability of malignancy in 50 of 140 assessments, and in their follow-up advice in 28 of 140 assessments. These changes were predominantly increases in confidence. The number of changed assessments and radiologists' confidence did not significantly differ between the groups that received different onboarding tutorials and AI outputs.

conclusionsOnboarding tutorials help radiologists gain a better understanding of AI-CAD and facilitate the formation of a correct mental model. If AI explanations do not consistently substantiate the probability of malignancy across patient cases, radiologists' trust in the AI-CAD system can be impaired. Radiologists' confidence in their assessments was improved by using the AI recommendations.

Indexed as

AIapplicationartificial intelligenceCADcomputer-aided detection or diagnosisdesignHCIhuman centeredhuman computer interactioninteractionmental modelradiologiststrust

Identifiers

PMID38875574
PMCPMC11041414

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.