ArticleJMIR AI2023
Using Conversational AI to Facilitate Mental Health Assessments and Improve Clinical Efficiency Within Psychotherapy Services: Real-World Observational Study.
Article in JMIR AI, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 26 papers, 2 of them syntheses that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
26 citing papers in PubMed, 2 syntheses or guidelines pooled it.
- Digital front door technologies to pre-assess people before assessment for NHS Talking Therapies [HTE10055]: early value assessment.Health technology assessment (Winchester, England) · 2026Pooled it
- Context-Contingent Privacy Concerns and Exploration of the Privacy Paradox in the Age of AI, Augmented Reality, Big Data, and the Internet of Things: Systematic Review.Journal of medical Internet research · 2025Pooled it
- A cognitive layer architecture to support large-language model performance in psychotherapy interactions.Nature medicine · 2026Trial
- Conversational AI should fill the white space in mental health care, not replace humans.NPJ digital medicine · 2026Review
- Artificial Intelligence in Child and Adolescent Psychiatry: A Narrative Review of Recent Clinical Applications and Ethical Considerations.Current psychiatry reports · 2026Review
- Cultural Relevance and Acceptability of Cognitive Behavioral Therapy Techniques Adapted by AI or a Human Psychologist: Experimental Study.JMIR formative research · 2026Article
- Artificial Intelligence-Driven Tools in Mental Health Service Delivery: A Scoping Review.Healthcare (Basel, Switzerland) · 2026Review
- Article
- Navigating the complexity of AI adoption in psychotherapy by identifying key facilitators and barriers.Npj mental health research · 2026Article
- Bridging Science and Subjectivity: Evolving Evidence, Emerging Technologies and the Call for Personalised Psychotherapy: Créer une passerelle entre la science et la subjectivité : Évolution des données probantes, arrivée de nouvelles technologies et appel à une psychothérapie personnalisée.Canadian journal of psychiatry. Revue canadienne de psychiatrie · 2026Article
- Reimagining psychiatric care with agentic AI: promise, challenges, and a roadmap forward.NPJ digital medicine · 2026Review
- Increasing engagement with cognitive-behavioral therapy (CBT) using generative AI: a randomized controlled trial (RCT).Communications medicine · 2026Article
- AI-driven mental health decision support linked to clinician resilience and preparedness.Frontiers in digital health · 2026Article
- Digital Therapeutics and Blended Care in Major Depressive Disorder: Current Evidence and Future Directions.Advances in experimental medicine and biology · 2026Review
- The role of prompt, voice, and personality factors in the acceptance and evaluation of AI-generated mindfulness exercises.Scientific reports · 2025Article
- Assessing the Clinical Utility of Multimodal Large Language Models in the Diagnosis and Management of Pigmented Choroidal Lesions.Translational vision science & technology · 2025Article
- How mental health status and attitudes toward mental health shape AI Acceptance in psychosocial care: a cross-sectional analysis.BMC psychology · 2025Article
- A Scoping Review of AI-Driven Digital Interventions in Mental Health Care: Mapping Applications Across Screening, Support, Monitoring, Prevention, and Clinical Education.Healthcare (Basel, Switzerland) · 2025Review
- Digital and AI-Enhanced Cognitive Behavioral Therapy for Insomnia: Neurocognitive Mechanisms and Clinical Outcomes.Journal of clinical medicine · 2025Review
- Generative AI-Enabled Therapy Support Tool for Improved Clinical Outcomes and Patient Engagement in Group Therapy: Real-World Observational Study.Journal of medical Internet research · 2025Observational
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundMost mental health care providers face the challenge of increased demand for psychotherapy in the absence of increased funding or staffing. To overcome this supply-demand imbalance, care providers must increase the efficiency of service delivery.
objectiveIn this study, we examined whether artificial intelligence (AI)-enabled digital solutions can help mental health care practitioners to use their time more efficiently, and thus reduce strain on services and improve patient outcomes.
methodsIn this study, we focused on the use of an AI solution (Limbic Access) to support initial patient referral and clinical assessment within the UK's National Health Service. Data were collected from 9 Talking Therapies services across England, comprising 64,862 patients.
resultsWe showed that the use of this AI solution improves clinical efficiency by reducing the time clinicians spend on mental health assessments. Furthermore, we found improved outcomes for patients using the AI solution in several key metrics, such as reduced wait times, reduced dropout rates, improved allocation to appropriate treatment pathways, and, most importantly, improved recovery rates. When investigating the mechanism by which the AI solution achieved these improvements, we found that the provision of clinically relevant information ahead of clinical assessment was critical for these observed effects.
conclusionsOur results emphasize the utility of using AI solutions to support the mental health workforce, further highlighting the potential of AI solutions to increase the efficiency of care delivery and improve clinical outcomes for patients.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.