Evidence map›Paper›PMID 38861302›Full record

ArticleJMIR mental health2024

Considering the Role of Human Empathy in AI-Driven Therapy.

Matan Rubin, Hadar Arnon, Jonathan D Huppert, Anat Perry

Abstract read
In one paragraph

Article in JMIR mental health, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 28 papers.

0numbers the graph read from it
0cells of the map it votes in
28citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

28 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

4 authors.

Matan RubinPsychology Department, Hebrew University of Jerusalem, Jerusalem, Israel.ORCID 0009-0008-7869-4993
Hadar ArnonPsychology Department, Hebrew University of Jerusalem, Jerusalem, Israel.ORCID 0009-0003-9041-0520
Jonathan D HuppertPsychology Department, Hebrew University of Jerusalem, Jerusalem, Israel.ORCID 0000-0002-0537-4701
Anat PerryPsychology Department, Hebrew University of Jerusalem, Jerusalem, Israel.ORCID 0000-0003-2329-856X

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Recent breakthroughs in artificial intelligence (AI) language models have elevated the vision of using conversational AI support for mental health, with a growing body of literature indicating varying degrees of efficacy. In this paper, we ask when, in therapy, it will be easier to replace humans and, conversely, in what instances, human connection will still be more valued. We suggest that empathy lies at the heart of the answer to this question. First, we define different aspects of empathy and outline the potential empathic capabilities of humans versus AI. Next, we consider what determines when these aspects are needed most in therapy, both from the perspective of therapeutic methodology and from the perspective of patient objectives. Ultimately, our goal is to prompt further investigation and dialogue, urging both practitioners and scholars engaged in AI-mediated therapy to keep these questions and considerations in mind when investigating AI implementation in mental health.

Indexed as

Artificial IntelligenceEmpathyHumansMental DisordersPsychotherapyAIalgorithmalgorithmsartificial empathyartificial intelligencedigital mental healthe-mental healthemotionemotionsempatheticempathicempathyinternet-based therapymachine learningmental diseasemental diseasesmental healthmental illnessmental illnessesmodelmodelsmood disordermood disorderspractical modelpractical modelspredictive analyticspredictive modelpredictive modelspredictive systemtherapy

Identifiers

PMID38861302
PMCPMC11200042

What OpenQuestion holds

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.