ArticleInternational journal for equity in health2024
"Trying to write a story together": general practitioners' perspectives on culturally sensitive care.
Article in International journal for equity in health, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- The Intercultural Mediator as a Bridge in Healthcare Professional-Migrant Patient Care Relationships: A Qualitative Study.Healthcare (Basel, Switzerland) · 2026Article
- Observational
- Cultural competence in refugee healthcare: exploring the training needs and challenges of healthcare professionals in Greece.Health education research · 2025Article
- Support Networks and Care Needs: Insights From Older Vietnam-Born Australians Living With Chronic Disease.Nursing & health sciences · 2025Article
- Perceptions of blame among black women during prenatal care: A mixed methods study.Patient education and counseling · 2025Article
- Barriers and facilitators to culturally sensitive care in general practice: a reflexive thematic analysis.BMC primary care · 2024Article
Corrections and comments
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Authors and funding
5 authors.
Funding
Abstract
backgroundCulturally sensitive care is integral to effective and equitable healthcare delivery, necessitating an understanding and acknowledgment of patients' cultural needs, preferences, and expectations. This study investigates the perceptions of cultural sensitivity among general practitioners (GPs), focusing on their intentions, willingness and perceived responsibilities in providing care tailored to cultural needs.
methodsIn-depth interviews were conducted with 21 Flemish GPs to explore their perspectives on culturally sensitive care. Data analysis followed a conventional qualitative content analysis approach within a constructivist framework. A coding scheme was developed to identify recurring themes and patterns in the GPs' responses.
resultsFindings reveal that culturally sensitive care provision is perceived as a multifaceted process, initiated by an exploration phase where GPs inquire about patients' cultural needs and preferences. Two pivotal factors shaping culturally sensitive care emerged: patients' specific cultural expectations and GPs' perceived responsibilities. These factors guided the process of culturally sensitive care towards three distinct outcomes, ranging from complete adaptation to patients' cultural requirements driven by a high sense of responsibility, through negotiation and compromise, to a paternalistic approach where GPs expect patients to conform to GPs' values and expectations. Three typologies of GPs in providing culturally sensitive care were identified: genuinely culturally sensitive, surface-level culturally sensitive, and those perceiving diversity as a threat. Stereotyping and othering persist in healthcare, underscoring the importance of critical consciousness and cultural reflexivity in providing patient-centered and equitable care.
conclusionsThis study emphasizes the significance of empathy and underscores the necessity for GPs to embrace the exploration and acknowledgement of patients' preferences and cultural needs as integral aspects of their professional role. It highlights the importance of shared decision-making, critical consciousness, cultural desire and empathy. Understanding these nuances is essential for enhancing culturally sensitive care and mitigating healthcare disparities.
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