ArticleF1000Research2024
A qualitative exploration of patients' perception regarding the comprehensive dental services availed at a primary health center.
Article in F1000Research, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers, 1 of them a synthesis that pooled it.
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Who cites it
6 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Factors influencing dental care services utilization in India using Andersen health behaviour model: a systematic review.BMC health services research · 2025Pooled it
- Behavioral Changes and Determinants of Preventive Oral-Health Practices Among Chinese Dental Patients: A Hospital-Based Cross-Sectional Study in Guangzhou.Dentistry journal · 2026Article
- Community health worker-supported oral health promotion in low- and middle-income countries: a scoping review of roles, interventions, and outcomes.BMC public health · 2026Article
- Availability and utilization of oral healthcare services at rural community health centers in South India: a mixed methods study.BMC oral health · 2025Article
- From Patient Experience to Dental Service Return Visits: A Narrative Review of Strategies for Improving Dental Care Services.Journal of patient experience · 2025Article
- A qualitative exploration of patients' perception regarding the comprehensive dental services availed at a primary health center.F1000Research · 2024Article
Corrections and comments
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Authors and funding
10 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Introduction: Comprehensive oral care is a service centered around the patient, and individuals who need it the most often face limited access. Patient perception acts as a guide for enhancing quality, ensuring patients' future intent to utilize the services and facilitating recommendations to others. The present study aimed to assess the patients' perception of comprehensive dental services availed at a Primary Health Center (PHC). Methods: This qualitative study was based on a phenomenological interpretive approach, and judgment sampling method was employed. A validated interview guide, developed from relevant literature was employed in the local language to conduct interviews among adults visiting the PHC, gathering their views regarding the services provided. The interviews were audio recorded on a digital voice recorder, and files were password protected. Content saturation guided the determination of the final number of participants interviewed. After translating and transcribing the interviews, thematic analysis and coding were performed using ATLAS. ti 23 for Windows. Results: A total of 12 participants were included in the study, following data saturation. Among them, there were 8(66.7%) female and 4(33.3%) male participants. Ten overarching main themes were discerned through the assigned codes, including positive views, neutral views, negative views, previous dental clinics visited, previous experience with dental treatment, treatments sought at the center, referrals, source of information about the dental center, subsequent visits and suggestions for improvement. Conclusions: The findings of this study revealed a positive patient perception of the comprehensive dental services offered at the PHC. Through insightful interviews, various strengths, and areas for improvement regarding the center and care provision were identified. These insights provide valuable suggestions that can be applied to elevate the utilization of dental services, ensuring continuous improvement in patient care.
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