Evidence map›Paper›PMID 38822964›Full record

ArticleInternational journal of clinical pharmacy2024

Protocols versus practice: unravelling clinical checking variations in community pharmacies in England-a multi-method study.

Ali Elgebli, Jason Hall, Denham L Phipps

Abstract read
In one paragraph

Article in International journal of clinical pharmacy, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

3 authors.

Ali ElgebliDivision of Pharmacy and Optometry, Faculty of Biology, Medicine and Health, The University of Manchester, Room 1.132, Stopford Building, Oxford Road, Manchester, M13 9PL, UK. ali.elgebli@manchester.ac.uk.ORCID http://orcid.org/0000-0002-6999-5590
Jason HallDivision of Pharmacy and Optometry, Faculty of Biology, Medicine and Health, The University of Manchester, Room 1.183, Stopford Building, Oxford Road, Manchester, M13 9PT, UK.
Denham L PhippsDivision of Pharmacy and Optometry, Faculty of Biology, Medicine and Health, The University of Manchester, Room 1.34, Stopford Building, Oxford Road, Manchester, M13 9PT, UK.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundStandardisation, a widely accepted concept for risk management, entails designing and implementing task-specific operating procedures. In community pharmacies, Standardised Operating Procedures (SOPs) are a mandatory requirement and are recognised as essential for upholding safety and quality.

aimThis study aimed to investigate community pharmacists' (CPs) compliance with SOPs when checking prescriptions, and the reasons for variations between standardised protocols and practice.

methodEight sets of SOPs underwent hierarchical task analysis (HTA) to generate a normative description of clinical checking execution as per protocols. Subsequently, twelve CPs were engaged in a simulated clinical checking exercise, verbalising their thoughts while checking virtual prescriptions. Transcribed data underwent content analysis, aligned with a descriptive model to uncover engagement patterns, and disparities between SOPs and CPs' practices. Finally, a focus group discussion took place to contextualise the observed variations.

resultsHTA aided in constructing a clinical checking model with six primary subtasks and 28 lower subtasks. CPs often omitted subtasks during checks, diverging from prescribed protocols. These deviations, observed in controlled environment, reveal an ingrained aspect within the professional culture of pharmacists, where there may be a tendency not to strictly adhere to protocols, despite variations in work conditions. Contributing factors to this culture include the exercise of professional judgment, reliance on others, and prioritisation of patient preferences.

conclusionThis study highlights ongoing deviations from SOPs during clinical prescription checks in community pharmacies, suggesting a cultural tendency. Future research should delve into risk management strategies for these deviations and address the delicate balance between flexibility and stringent compliance.

Indexed as

Community Pharmacy ServicesPharmacistsAdultEnglandFemaleFocus GroupsGuideline AdherenceHumansMaleMiddle AgedPractice Patterns, Pharmacists'Professional RoleAdherence to protocolsClinical checkingCommunity pharmacyStandards operating procedures (SOPs)

Identifiers

PMID38822964
PMCPMC11399187

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.