Evidence map›Paper›PMID 38803257›Full record

ArticleBMJ open2024

What are the experiences of teleophthalmology in optometric referral pathways? A qualitative interview study with patients and clinicians.

Dilisha Patel, Sarah Abdi, Josie Carmichael, Konstantinos Balaskas, Ann Blandford

Abstract read
In one paragraph

Article in BMJ open, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.

0numbers the graph read from it
0cells of the map it votes in
7citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

7 citing papers in PubMed.

  1. Trial
  2. Evaluation of the Community Urgent Eyecare Service in Greater Manchester, Including the Impact of Independent Prescribing.Ophthalmic & physiological optics : the journal of the British College of Ophthalmic Opticians (Optometrists) · 2026
    Article
  3. Improving Access and Reducing the Burden on Public Ophthalmology: Collaborative Telehealth Models Between Ophthalmology and Optometry in Australia.Ophthalmic & physiological optics : the journal of the British College of Ophthalmic Opticians (Optometrists) · 2026
    Article
  4. Article
  5. Artificial intelligence in ophthalmology clinical trials: a narrative review.Graefe's archive for clinical and experimental ophthalmology = Albrecht von Graefes Archiv fur klinische und experimentelle Ophthalmologie · 2026
    Review
  6. Telemedicine in ophthalmology.Wiener medizinische Wochenschrift (1946) · 2025
    Review
  7. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Dilisha PatelUCL Interaction Centre, University College London, London, UK.ORCID 0000-0002-3746-8171
Sarah AbdiUCL Interaction Centre, University College London, London, UK.ORCID 0000-0002-4395-8257
Josie CarmichaelUCL Interaction Centre, University College London, London, UK.
Konstantinos BalaskasMoorfields Eye Hospital NHS Foundation Trust, London, UK.
Ann BlandfordUCL Interaction Centre, University College London, London, UK a.blandford@ucl.ac.uk.ORCID 0000-0002-3198-7122

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveImplementing teleophthalmology into the optometric referral pathway may ease the current pressures on hospital eye services caused by over-referrals from some optometrists. This study aimed to understand the practical implications of implementing teleophthalmology by analysing lived experiences and perceptions of teleophthalmology in the optometric referral pathway for suspected retinal conditions.

designQualitative in-depth interview study

settingFourteen primary care optometry practices and four secondary care hospital eye services from four NHS Foundation Trusts across the UK.

participantsWe interviewed 41 participants: patients (17), optometrists (18), and ophthalmologists (6) who were involved in the HERMES study. Through thematic analysis, we collated and present their experiences of implementing teleophthalmology.

resultsAll participants interviewed were positive towards teleophthalmology as it could enable efficiencies in the referral pathway and improve feedback and communication between patients and healthcare professionals. Concerns included setup costs for optometrists and anxieties from patients about not seeing an ophthalmologist face to face. However, reducing unnecessary visits and increasing the availability of resources and capacity were seen as significant benefits.

conclusionsOverall, we report positive experiences of implementing teleophthalmology into the optometric referral pathway for suspected retinal conditions. Successful implementation will require appropriate investment to set up and integrate new technology and remunerate services, and continued evaluation to ensure timely feedback to patients and between healthcare professionals is received. TRIAL REGISTRATION NUMBER: ISRCTN18106677.

Indexed as

OptometryQualitative ResearchReferral and ConsultationTelemedicineAdultAttitude of Health PersonnelFemaleHumansInterviews as TopicMaleMiddle AgedOphthalmologistsOphthalmologyOptometristsUnited KingdomOPHTHALMOLOGYPublic healthTelemedicine

Identifiers

PMID38803257
PMCPMC11129051

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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.