ArticleInternational nursing review2024
Effects of workplace incivility and workload on nurses' work attitude: The mediating effect of burnout.
Article in International nursing review, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.
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Who cites it
14 citing papers in PubMed.
- Patient Safety Culture and Nurses' Turnover Intention: The Serial Mediating Roles of Burnout and Job Satisfaction.Journal of clinical nursing · 2026Article
- The Unseen Side of Nursing Leadership: Conceptualizing Leadership Blind Spots in Healthcare Settings.Nursing open · 2026Review
- Organizational Patient Safety Culture, Psychological Resilience, and Job Satisfaction Among Nurses in ISO-Certified and Non-ISO-Certified Departments: An Exploratory Cross-Sectional Comparison.Healthcare (Basel, Switzerland) · 2026Article
- Grounded theory study on the psychological and behavioural processes of medical nurses in response to patient incivility.BMC nursing · 2026Article
- Burnout Among Italian Nurses: Organizational Correlates, Workload Burden, and Workforce Sustainability in a National Cross-Sectional Study.International journal of environmental research and public health · 2026Observational
- Work Allocation Justice in Saudi Nursing: A Qualitative Exploration of Equity, Fairness Perceptions, and Organizational Factors Influencing Nurse Burnout and Quality of Care.Healthcare (Basel, Switzerland) · 2026Article
- Negative workplace gossip and turnover intention among Chinese kindergarten teachers: the mediating role of work engagement.Frontiers in psychology · 2026Article
- How Prosocial Motivation Is Related to Nurses' Taking Charge at Work: A Multiwave, Multisource Survey and Two Cross-Sectional, Cross-National Surveys.Journal of nursing management · 2026Article
- Predictors of Intention to Stay in Healthcare Among Healthcare Students and Professionals in Czechia and Slovakia.Journal of nursing management · 2026Article
- Workload Pressure Among Nurses in Central Europe: Implications for Human Resource Management in Poland, the Czech Republic, and Slovakia.Journal of nursing management · 2026Article
- Exploring professional nurses' perceptions of structural, organizational, and workplace constraints affecting nursing assessment in a selected public hospital in South Africa: a qualitative study.Frontiers in health services · 2026Article
- Unveiling the Dark Side of Negative Behaviors Among Nurses and Their Implications in Workforce Well-Being and Patient Care: A Scoping Review.Healthcare (Basel, Switzerland) · 2025Review
- Weight analysis of Chinese nurses' behaviors to maintain patient dignity and its relationship with job-esteem: a cross-sectional study controlling for agreeableness.Frontiers in psychology · 2025Article
- Effects of workplace incivility and workload on nurses' work attitude: The mediating effect of burnout.International nursing review · 2024Article
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Authors and funding
3 authors.
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Abstract
aimThe study's aim was to examine how workplace incivility and workload influence nurses' work attitudes (turnover intention, job satisfaction, and organizational commitment) using the stress-strain-outcome framework.
backgroundThere is a lack of comprehensive research on the combined effects of workplace incivility and workload on nurses' work attitudes.
introductionTwo workplace stressors, incivility and workload, were hypothesized to lead to burnout, which in turn influences nurses' work attitudes.
methodsA cross-sectional, descriptive correlational study was conducted. Survey data were collected from 1,255 direct care nurses with a minimum of 6 months' nursing experiences in 34 general hospitals across Korea. Structural equation modeling was used to test the hypothesized model. This study is reported using the STROBE checklist.
resultsAs hypothesized, both workplace incivility and workload increased burnout. Heightened burnout correlated with increased turnover intention, lowered job satisfaction, and reduced organizational commitment. While workplace incivility impacted these outcomes both directly and indirectly via its effect on burnout, workload influenced the outcomes solely through burnout.
conclusionThe study's findings are based on one, nonrandomized sample of nurses working at South Korean hospitals. Despite such study limitations, the study findings support the adverse impact of two workplace stressors on burnout and nurses' work attitudes. IMPLICATIONS FOR NURSING: Evidence-informed interventions for both workplace stressors include training programs, clear policy guidelines, open communication channels, and supportive work environments. IMPLICATIONS FOR NURSING AND HEALTH POLICY: Zero tolerance and equity, diversity and inclusivity policies to promote workplace civility must be enforced. Workload needs to be patient-centered, ensuring a "fit" between patient needs and nurse staffing.
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